Front Desk

2 weeks ago

Midvale, United States Utah Partners for Health Full time

Job Type

Full-time, Full-time

Description

POSITION PURPOSE

Facilitate patient flow through the Midvale Dental Clinic by scheduling appointments, registering patients, verifying all pertinent information, charging the correct fees and collecting payments.

ESSENTIAL JOB FUNCTIONS

Answer the telephone, schedule appointments, screen calls and use judgment with respect to the degree of urgency for dental attention.
Perform patient registration, make copies of and collect all required patient paperwork, and charge and collect payments.
Ensure that appointment reminder calls to patients are made the day before.
Assist patients with questions concerning charges and insurance billing. Communicate positively and clearly with patients about sliding fee discounts and the documentation needed for appointments.
Maintain patient account accuracy by obtaining, recording, and updating personal and financial information and scanning patient records.
Keep patient appointments on schedule by notifying provider of patient's arrival, reviewing service delivery compared to schedule and reminding provider of service delays.
Collects mail to distribute to appropriate employees/departments.
Ensure accurate implementation and maintenance of the sliding fee scale in the EMR system.
Complete morning and nightly checklists.

ANCILLARY JOB FUNCTIONS

Requirements

EDUCATION AND EXPERIENCE

Preferred, but not required:

Dental billing.
Experience using Electronic Medical Record (EMR) systems such as USIS, ECW and Help

Salary Description

$15.00 to $20.00 per Hour

Front Desk Agent