Switchboard Operator

2 weeks ago

Doylestown, United States Doylestown Hospital Full time
Job Description:
PURPOSE OF JOB : Operate multiple communication, safety, alarm and alert systems. Handle emergency medical codes and various emergency situations in accordance with departmental and hospital policy and procedures.

ESSENTIAL FUNCTIONS :
  • Answer all incoming calls and interdepartmental calls to the hospital switchboard according to the policy and procedure.
  • Has working knowledge of hospital code and emergency protocols and executes procedures according to the Telecommunication policies.
  • Monitor and respond to hospital Security/Safety alarm systems, and critical e-mail alerts.
  • Maintain and update Associate On-call Schedules. Review Physician on-all schedules through Tiger Schedule.
  • Respond in a professional manner to all visitor and inquiry issues in the absence of information desk volunteers.
Job Qualifications:
V. QUALIFICATIONS :
  • Education: Minimum, High School Degree
  • Experience: Will provide training
  • Other Skills: Excellent Customer Service Skills, Computer and Multi-tasking Skills.

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