Senior Teller Opportunity for our Livingston County Branches

1 month ago

Howell, United States LOC Credit Union Full time

LOC Credit Union is looking for dynamic individual to become Senior Teller at our Livingston County locations. The ideal candidates would be individuals who ensure that the teller line duties and responsibilities are completed according to LOC's standards while aspiring to help our members become financially fit by providing exceptional member experience through offering products and services that best fit their financial needs.

Duties include but are not limited to:

  • Efficiently, effectively and accurately performs teller transactions and assigned functions including, but not limited to, processing deposits, withdrawals, loan payments, corporate drafts, money orders, cash advances, check orders and address changes.
  • Help protect the Credit Union against fraud and other losses. This would include, but is not limited to, identifying counterfeit currency, examining checks presented for negotiation, verifying endorsement, receiving proper identification and placing check holds when necessary.
  • Actively cross sells and refers the Credit Union products and services.
  • Fully knowledgeable of all Credit Union products and services; knows features and benefits, how to identify sales opportunities, can troubleshoot and assist with any and all of the Credit Union products and services.
  • Responsible for the day-to-day operations of the branch including, but is not limited to, daily balancing of the vault and TCRs, ensuring the balancing and operation of the branch's ATM, assisting the Tellers with check approvals, overrides and answering of questions.
  • Assumes responsibility for related duties as required or assigned and completes in a timely manner.
  • Projects the image of someone who is ready, willing and able to help, has a positive/take charge attitude and is always willing to teach and coach teammates.
  • Follows established policies and procedures of the Credit Union; reliable and dependable to promote member service and satisfaction.
  • Assists in developing staff's product and procedural knowledge.

Candidate must have excellent communication, math and computer skills, exceptional sales abilities, and the desire to help our members win financially



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