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PT Branch Shelver
4 months ago
PT Branch Shelver - Covedale Branch
Date Posted: 5/6/24
Position Summary: This position is responsible for sorting; arranging in order; shelving returned materials; and maintaining and retrieving material in all formats at a branch location.
Duties:
* Sorts and shelves books, magazines, pamphlets, audiovisual materials and other materials accurately for branch.
* Provides proactive customer service by assisting with directional and simple reference questions.
* Retrieves materials for customer holds and processes requests from other agencies.
* Assists with merchandising.
* Shelf reads according to schedule for accurate order of materials.
* Shifts and straightens materials as necessary.
* Searches for misplaced or lost materials.
* Assists with weeding, as assigned.
* Pulls materials requiring mending or binding.
* Assists with training for new Shelvers as directed.
* Assists with processing donations.
Required Skills
* Understands and supports the Library's mission, vision, culture, and structure, and demonstrates a comprehensive understanding of the Library's policies and procedures.
* Demonstrates a commitment to diversity, equity and inclusion efforts of all colleagues and customers regardless of age, cultural background, ability, ethnicity, family status, gender identity, immigration status, national origin, race, religion, sex, sexual orientation, socioeconomic status and veteran status.
* Interacts with members of diverse ethnic and socio-economic communities, children, staff and management in a respectful and professional manner that reflects the Library's values.
* Demonstrates professionalism in all settings, including an orientation toward teamwork, collaboration & building common ground with peers; arriving to work reliably, regularly, and on time; and behavior that is consistent with building a strong organizational culture, while performing work duties.
* Demonstrates on-brand customer service to internal and external customers by consistently fulfilling customer needs and expectations.
* Handles and responds to concerns, complaints, and difficult situations with patience and tact.
* Demonstrates strong technology skills with the ability and willingness to learn new skills quickly.
* Communicates effectively in person, on-line, or by telephone, including formal communication and presentations, while consistently providing high quality, proactive service to internal and external customers.
* Possesses the ability to make independent decisions when circumstances warrant such action.
* Ability to maintain confidentiality of customers, peers, and branch/department.
* Ability to seek out new methods and principles and be willing to incorporate them into existing practices.
* Seeks, accepts and incorporates feedback and direction.
* Must be able to prioritize shelving tasks and sort accurately by alphabetical, numerical, chronological, Dewey Decimal order or departmental classification/shelving schemes.
* Must be able to move frequently throughout the work location for the majority of the shift and have the ability to safely, frequently, and independently move and handle a minimum of 60 lbs. to a minimum height of 2 feet and a minimum distance of 5 feet.
Position Type
Part Time
Education
* Must be a full-time student or high school graduate or GED equivalent.
* Must be at least 16 years of age.
Hours
12 hours per week, including afternoon/evening & weekend hours.
Salary
Grade 1: $12.52 per hour
Deadline
5/20/24
