Program Assistant

5 days ago

Brooklyn, United States The Jewish Board Full time
Make a bigger difference

Program Assistant

At The Jewish Board, we don't just make a difference - we make a bigger difference as we serve 45,000 New Yorkers every year. Join our dedicated team that's been helping communities across New York City for almost 150 years and see just how big of a difference you can make.

Reasons you'll love working with us:
• If you have a particular age range or population you're interested in working with, you can find your niche here. Our clients and staff are as diverse as the city we work in, and include people of all cultures, religions, races, gender expressions, and sexual orientations.
  • We're committed to supporting your career development by encouraging mobility and advancement across different program types and jobs.

  • With 70 locations throughout the five boroughs, you can work close to where you live.

  • Generous vacation time and 15 paid holidays will help you achieve a healthy work/life balance.

  • We offer an excellent benefits package with affordable, high-quality health and dental insurance with low co-pays.

  • You'll receive ongoing support through high-quality supervision, specialized trainings from our Continuing Education team, and an education benefit.

How you can make a bigger difference:

PURPOSE:

The Jewish Board's Adult Residential Division supports adults with serious and persistent mental illness to live in the community with as much independence as possible. Using a non-judgmental, harm-reduction approach, staff model and guide residents to create and meet personalized recovery goals, develop independent living skills, and live in a healthy and secure manner. Our work is guided by principles that underscore the critical importance of stable housing, use a culturally competent and anti-racist lens, and respect the dignity and legitimacy of each individual's journey.

POSITION OVERVIEW:
  • The Program Assistant will provide programs with accomplishing various support service provisions.

KEY ESSENTIAL FUNCTIONS:
  • Meet with management agency representatives at respective units during apartment assessments and repairs.
  • Accompany Jewish Board Facility staff and/or program vendors to respective units for participant caused maintenance or repair.
  • Transport Adult Residential staff and residents to complete home visits, and apartment walkthroughs.
  • Support with assessing new apartments, including transporting staff and residents to complete prospective apartment assessments.
  • Pick up items at other agency locations and transfer to another location as needed.
  • Provide general clerical duties such as manning the front desk, answering telephone, greeting visitors,
  • Respond to general questions about the program. Work with the program's office manager to complete
  • Assigned tasks.
  • Participate in training.
  • Other duties as assigned.

CORE COMPETENCIES for the position include:
  • Compassion and respect for vulnerable individuals
  • Patience and understanding for the sometimes slow process of stabilization and recovery
  • Excellent client engagement skills
  • Strong verbal and written communication skills
  • Attentiveness to clients and colleagues
  • Adaptability to address situations
  • Building and Maintaining Positive Relationships
  • Demonstrating Professionalism
  • Supporting Good Health
  • Supporting Safety

EDUCATIONAL / TRAINING REQUIRED:
  • High School Diploma or GED Equivalent required.
  • Strong organizational and project management skills
  • Excellent oral and written communication skills
  • Ability to multi-task, problem solve, work creatively and independently, as well as function in a team environment

EXPERIENCE REQUIRED / LANGUAGE PREFERENCE:
  • Minimum of year of experience working in a residential setting, preferably with adults living with mental illness.

COMPUTER SKILLS REQUIRED:
  • Familiarity with Microsoft Office suite of products (Excel, Word, PowerPoint, etc.).
  • Ability and willingness to learn new systems and application software.

VIVISUAL AND MANUAL DEXIERITY:
  • Engage in physical activities with the residence
  • Ability to read paper and electronic documents
  • Ability to perform data entry into various computer programs as needed

WORK ENVIRONMENT / PHYSICAL EFFORT:
  • Ability to lift 25 pounds to assist residents and to manage stairs in walk-up buildings as needed.
  • To perform the essential functions of this job, the candidate is routinely required to sit (25% of the time) and stand (75% of the time)
  • Ability to travel via NYC MTA to visit residents in apartments or to escort residents in the community.

If you join us, you'll have these great benefits:

  • Generous paid time off in addition to paid agency holidays and 15 sick days
  • Affordable and high-quality medical/dental/vision plans
  • Tuition assistance and educational loan forgiveness
  • Free continuing education opportunities
  • 403(b) retirement benefits and a pension
  • Flexible spending accounts for health and transportation
  • 24/7 Accessible Employee Assistance Program
  • Life and disability insurance
  • Diversity, equity, and inclusion working groups that are available for you to join, including Confronting Structural Racism (COR), Coalition Against Anti-Semitism (CAAS), and the LGBTQ Steering Committee

Who we are:

The Jewish Board delivers innovative, high-quality, and compassionate mental health and social services to over 45,000 New Yorkers each year. We are unique in serving everyone from infants and their families to children, teens, and adults. We are proud to employ and serve people of all religions, races, cultural backgrounds, gender expressions, and sexual orientations. We are committed to building diverse, equitable, and inclusive teams to help support our mission, and we strongly encourage candidates from historically marginalized backgrounds to apply to work with us.

More on Equal Opportunity:

We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, alienage, citizenship status, age, disability, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.

This applies with respect to recruiting, hiring, placement, promotion, transfer, training, compensation, termination, assignments, benefits, employee activities, access to facilities and programs, and all other terms and condition of employment as well as general treatment during employment.

We will endeavor to make a reasonable accommodation to the known physical or mental limitations of qualified employees with disabilities, without regard to any protected classifications, unless the accommodation would impose an undue hardship on the operation of our business. Any employees who need assistance to perform their job duties because of a physical or mental condition should contact human resources.

Other details
  • Job Family Program Administration [500s]
  • Job Function Craft Workers
  • Pay Type Hourly
  • Employment Indicator 8810 - Clerical Office Employees NOC
  • Min Hiring Rate $46,943.00
  • Max Hiring Rate $46,943.00

Apply Now

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