Food Services Associate

3 weeks ago

Fort Wayne, United States The Fort Wayne Rescue Mission Ministries, Inc. Full time
Food Services Associate

Our Mission Statement:
"To provide through the power of Jesus Christ, a home for the homeless, food for the hungry and hope for their future."

We have a full-time opening for a Food Services Associate at The Fort Wayne Rescue Mission. Hourly rate starting at $17/hour plus shift differentials.

Full-Time Benefits
  • Medical Insurance
  • Dental Benefits
  • Vision
  • 403b Savings Plan and Generous Company Match
  • Generous Paid Time Off
  • Paid Holidays
  • EAP (Employee Assistance Program)
  • Group Life Insurance
  • Supplemental Life Insurance for Dependents
  • Short-Term and Long-Term Disability Plans

Position Description

To supervise and perform the smooth completion of daily food preparation, serving meals and facilitate proper clean-up operations. Maintain a basic menu, request ordering of food and kitchen supplies promptly. Serve as a job coach teaching job readiness skills to participants. The Food Services Associate should have the heart of a servant in accordance with Colossians 3:23 "Whatever you do, work at it with all your heart, as working for the Lord, not for human masters."

Key Tasks and Responsibilities

  • Provide high-quality meals for guests while maintaining accountability to TRM's practices of good stewardship. Prepare and serve food for in-house functions as well as after-hours events. Perform all of this while reflecting the love of Jesus to each guest as the opportunity to serve arises.
  • Keep all food service equipment and surrounding areas sanitized and properly stored at the end of assignment and assist in maintaining cleanliness of dining room. Maintain the kitchen/dining facilities to meet Board of Health requirements.

  • Apprise supervisor of problems or situations that arise, such as product shortages, special order, repair, or maintenance needs.
  • Oversee participants during Vocational Program hours which includes; collaborating with Case Managers, providing initial and ongoing training to participants, giving job/task specific feedback, and participating in Program Participant Vocational Program reviews.
  • Oversee volunteer groups and program participants.

Other Duties
  • Demonstrate professional, ethical and moral behavior including boundaries with guests, volunteers and clients.
  • Attend quarterly All Staff meetings.
  • Job performance should demonstrate The Rescue Mission's Core Values; Organization Integrity, Organizational Unity and Organizational Effectiveness.
  • Perform other job-related duties as assigned.
  • Be prepared to pray with and offer spiritual support to others.

Education, Training, and Experience
  • High School Degree of equivalent
  • 6 months previous experience in food services role.

Knowledge, Skills, and Abilities
  • Basic computer skills with knowledge of internet and email.
  • Knowledge of ServSafe guidelines. Certification preferred.
  • Knowledge of methods, principles, processes, materials, techniques, and equipment used in quantity food preparation and customer service.
  • Knowledge of proper food storage and handling techniques, and the quality, safety, and sanitary standards involved in food preparation.
  • Knowledge of production and processing, including cost controls and other techniques for effective operations.
  • Knowledge and experience in assessing, coordinating, and preparing food prep levels.
  • Knowledge of principles of and processes for providing customer satisfaction.
  • Ability to relate to people well, being approachable, as well as have the ability to manage guest needs simultaneously.
  • Service orientation, identifying ways to help other people and develop constructive, cooperative working relationships.
  • Ability to exhibit active listening, verbal comprehension and communication skills.
  • Ability to work with individuals of various socio-economic, ethnic, and racial populations.
  • Ability to comply with personal and business requirements and expectations as detailed in the Employee Handbook. Good verbal communication skills.
  • High level of self-motivation.
  • Ability to resolve problems using teamwork.
  • Flexibility in work hours as needed to assure proper coverage.

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