Accounts Receivable Technician

4 weeks ago

Cape Girardeau, United States Southeast Missouri State University Full time

Accounts Receivables Technician 

Student Financial Services

Full Time

Student Financial Services is a central student service center that provides end-to-end student focused support in the areas of financial aid, student accounts and other university accounts receivables. The Accounts Receivables Technician position is considered a generalist position but is intended to support specific processes on a regular basis. This position will provide support to other areas within the office, as needed.  

Primary Responsibilities

* Receive and process third party billing authorizations
* Monitor student enrollment and changes in financial aid 
* Bill third party vendor contracts
* Receipt EFT and check payments from vendors 
* Process payments for invoices
* Assist with the collections process for bad debt, in collaboration with collection agencies
* Assist with the evaluation and generation of refunds 
* Provide exceptional customer service via in person interactions with students/parents/outside vendors/departments at our SFS Front Desk, emails, and phones with SFS Service Level Agreements
* Handle all information with tact and discretion and recognizes the confidential and sensitive nature of university business and FERPA regulations
* Assist in testing of new software and upgrades on financial aid/billing systems; collaborate with Systems and Compliance Team members to maintain data integrity and compliance within all regulations; assist to develop streamlined processes
* Maintain a comprehensive understanding of financial aid, student accounts, and billing processes
* High school diploma or GED
* Knowledge indicating proficiency in the use of Microsoft Office Word, Excel and Access 
* Experience working as part of a team in a collaborative work environment
* Excellent interpersonal, verbal, and written communication skills
* Demonstrated organizational and time-management skills including the ability to successfully prioritize and manage multiple tasks with minimal supervision
* Evidence of math skills and the ability to analyze, verify accuracy of and reconcile data while paying strong attention to detail
* Evidence of outstanding customer service skills
* Ability to handle confidential information, exercise sound judgement, and maintain records
* Strong critical thinking skills with the ability to solve problems, including the ability to help inexperienced individuals understand policies and processes

Application Deadline:  To ensure full consideration, application materials must be received by November 17, 2023.  The position is available immediately and will remain open until filled.

 

To Apply:  Submit the following items online by clicking on the APPLY button at the top of the page:

* letter of interest addressing all position qualifications
* resume
* names and contact information of three professional references may be asked for at a later date 

 

About Southeast Missouri State University (SEMO):  Founded in 1873 and accredited by the Higher Learning Commission, Southeast Missouri State University provides student-centered education and experiential learning with a foundation of liberal arts and sciences, embracing a tradition of access, exceptional teaching and commitment to student success that significantly contributes to the development of the region and beyond.  SEMO values access to high quality, affordable education with a broadly representative student body, faculty and staff that respects and celebrates a diverse learning community in a global society. 

 

 SEMO Fact Book:  Institutional Research Factbook | SEMO  

 SEMO Strategic Action Plan:  Strategic Action Plan (semo.edu)

 

 

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