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Bartender - PHD Lounge New York

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New York, United States Tao Group Hospitality Full time

Position Summary: Prepares all alcoholic beverages for guests and venue servers. Actively takes orders, conducts full and complete food/beverage service, and monitors guests' bar/dining experience. Interacts with the bar guests, employees, and supervisors in a polite and courteous manner to ensure gracious hospitality.

Duties and Responsibilities: including but not limited to

* Maintain professional appearance standards as directed in the Tao Group Hospitality Employee Handbook.
* Anticipate and accommodate the needs of the guests.
* Provides professional and exceptional service.
* Presents menus, answers questions and make suggestions for all food and beverage items.
* Informs guests of all food and beverage specials, with prices.
* Required to solicit any allergy or dietary restrictions from each guest.
* Accurately enter all orders into the POS system and follow proper cash/payment card procedures.
* Ensures the delivery of all food and beverage to the guests at the bar and lounge (where applicable).
* Maintain general cleanliness of bar and bar area, and the entire venue.
* Makes sure all liquor displays and shelving are organized, and par levels are maintained.
* Follow supervisor's instructions, communicate with and support co-workers, be a team player.
* Possesses in-depth knowledge of all food and beverage menus and the company.
* Serves all alcoholic beverages in accordance with all state regulations and alcohol awareness training standards.
* Complies with Department of Health and company sanitation standards.
* Accurately completes all end-of-shift financial procedures.
* Communicates the needs of the guests to Front-of-House and Heart-of-House support staff, managers and chefs.
* Properly sets-up the bar stations, performs side-work and other opening/closing procedures as directed by management, including:

o Ensures the bar and bar area are clean and free of debris

o Sets bar with proper equipment, and settings as required

o Wipes down bar-top, bar stools, lounge tables and chairs

o Stocks bar-stations with prescribed supplies

o Performs opening and closing side-work as prescribed

o Properly follow all beverage requisition procedures

* Reports all breakage, damage of equipment or furniture immediately to management.
* Attends and participates in daily pre-service meetings.
* Attends and participates in any training sessions or departmental meetings.
* Learn by listening, observing other team members and sharing knowledge while leading by example.
* Portrays a positive and professional attitude.
* Demonstrates knowledge of Tao Group Hospitality, its partners and supporting hotel environments.
* Works as part of a team and provides help and support to all fellow team members.

Training Requirements:

* Tao Group Hospitality in-venue bartender training, Alcohol Awareness Certification, Food Handling Certificate.

Minimum Education and Qualifications:

* 1-2 years of professional beverage experience.
* Previous bartending experience.
* Experience in a high-volume restaurant/nightclub/lounge.

Physical Demands and Work Environment:

* Must be able to stand, lift and bend for extended periods of time.
* Must be able to bend and lift to 50 lbs.
* Role may include job duties or tasks requiring repetitive motion.
* Exposure to hot kitchen elements or cleaning materials.
* Must be able to work and remain focused in a fast-paced and ever-changing environment.
* Ability to work a flexible schedule inclusive of varying shifts such as days, evenings, weekends and holidays.