Operations Supervisor

3 weeks ago

Jackson, United States Ingram Content Group Full time
Company Description

Job Description

Ingram Content Group (ICG)is hiring an Operations Supervisor to support our Manufacturing team in Jackson, TN. The Operations Supervisor oversees the day-to-day operation of the assigned departments to include supervision of associates for compliance with company policies and procedures. This role will monitor and instruct all associates assigned to shift and ensure that throughput is maximized and efficiencies within the process are observed, with an emphasis on quality standards and practices.

Want to join a key team that helps the world read?

At Ingram, the Operations team serves a key role within the organization. We ensure that our distribution centers and manufacturing facilities function at maximum efficiency. Safety is a core value in our operations environment. We emphasize this through training, education, and accident prevention programs. Process Improvement is another core value, and through innovations such as voice and Radio Frequency (RF) technologies, as well as feedback from our associates, we work toward constant improvement.

The world is reading, and it is our goal to connect as many people as possible to the content they want in the simplest ways. If you want to be part of a customer-centric team that strives for excellence, collaboration, innovation, we can't wait to meet you

Schedule:
  • D Shift: Wednesday - Friday, 7pm-7am + every other Saturday 7pm-7am

What You'll Need:
  • HS Diploma or GED
  • 2 years' experience in a supervisory position within a production or manufacturing environment, or comparable management experience.

Preferred Skills:
  • Experience in manufacturing operations or similar fast-paced environment
  • Demonstrated ability to work independently as a self-starter and motivator, consistently driving performance on assigned shift
  • Strong communication skills, with the ability to effectively manage upward and keep leadership informed of shift progress and updates
  • Ability to foster and maintain a positive team culture, promoting collaboration, morale, and a supportive work environment
  • Experience with continuous improvement projects, with the ability to identify and implement process improvements

What You'll Do:
  • Supervise the associates assigned to the specified departments, providing adequate resources to ensure maximum throughput and minimum waste while monitoring all quality standards put in place.
  • Work to ensure that all assigned tasks are accomplished in a timely and effective manner.
  • Provide daily supervision of associates including proper record keeping, time and attendance monitoring and approval, performance evaluations, and recommendations regarding associate advancement and/or disciplinary procedures.
  • Track department processing, in accordance with established TAT schedules and production goals.
  • Audit individual productivity and quality to ensure associates are meeting expected and established standards.
  • Identify root causes of failures to meet these standards and necessary take corrective action.
  • Compile a thorough pass-down to inform incoming shifts of current operations and department status, through an interactive crossover with incoming management staff.
  • Keep Senior Management aware of all issues that may impact the ability of the shift to provide and meet established service levels.
  • Maintain consistent quality assurance standards through interaction with the Quality Services team to ensure that orders are processed completely and accurately.

Qualifications

Additional Information

Perks/Benefits:
  • Work in an AIR-CONDITIONED production environment
  • A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA.
    • 15 vacation days & 12 sick days accrued annually and 3 personal days
    • 401K match, Life and AD&D, Employee Assistant programs, Group Legal, & more
  • Encouraged continued education with our tuition reimbursement program
  • Financial and in-kind opportunities to engage with non-profits in your community
    • Company match program for United Way donations
    • Volunteer opportunities and in-kind drives for non-profits throughout the year
  • Casual Dress Code

The world is reading, and Ingram Content Group ("Ingram") connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. With an expansive global network of offices and facilities, Ingram's services include digital and physical book distribution, print-on-demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd.

Ingram Content Group LLC is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information.
  • EEO/AA Employer/Vet/Disabled
  • We participate in EVerify.
  • EEO Poster in English
  • EEO Poster in Spanish

  • Maintenance Operations Supervisor

    3 weeks ago

    Jackson, Mississippi, United States ZSG Full time

    Job OverviewZSG seeks a skilled Maintenance Operations Supervisor to oversee maintenance operations and procedures, ensuring a safe working environment and optimal equipment performance.

  • Sterile Processing Supervisor

    2 weeks ago

    Jackson, Mississippi, United States Clinical Management Consultants Full time

    Job Title: Sterile Processing SupervisorDescriptionAs a key member of the surgical services team, the Sterile Processing Supervisor plays a critical role in ensuring the efficient and safe processing of surgical instruments and supplies. This leadership position is essential in maintaining high standards of quality and safety while supporting seamless...

  • Operations Supervisor

    2 weeks ago

    Jackson, United States Ingram Content Group Full time

    Company DescriptionJob DescriptionIngram Content Group (ICG)is hiring an Operations Supervisor to support our Manufacturing team in Jackson, TN. The Operations Supervisor oversees the day-to-day operation of the assigned departments to include supervision of associates for compliance with company policies and procedures. This role will monitor and instruct...

  • Area Supervisor

    3 weeks ago

    Jackson, United States Gecko Hospitality Full time

    The District Manager oversees an entire region where multiple stores operate. Our District Manager oversees the operational practices, ensuring each store runs smoothly and cleanly, meets budget and sales goals, and complies with marketing campaigns, Area Supervisor, District Manager, Supervisor, Staffing

  • Area Supervisor

    2 weeks ago

    Jackson, United States Gecko Hospitality Full time

    The District Manager oversees an entire region where multiple stores operate. Our District Manager oversees the operational practices, ensuring each store runs smoothly and cleanly, meets budget and sales goals, and complies with marketing campaigns, Area Supervisor, District Manager, Supervisor, Staffing Learn More

  • Front Desk Supervisor

    3 weeks ago

    Jackson, Wyoming, United States Teton County Full time

    About the RoleWe are seeking a highly skilled Front Desk Supervisor to join our team at Teton County. In this role, you will be responsible for overseeing the day-to-day operations of the Recreation Center front desk, ensuring seamless interactions with the public and staff.Job DescriptionThe Front Desk Supervisor is responsible for:Providing exceptional...

  • Business Operations Supervisor

    3 weeks ago

    Jackson, Mississippi, United States Baptist Memorial Full time

    We are seeking an experienced Business Operations Supervisor to join our team in the Jackson, MS area. This is a full-time position with a competitive salary and benefits package.About Baptist Memorial Health CareAt Baptist Memorial Health Care, we are dedicated to providing high-quality patient care while maintaining a positive work environment for our...

  • Sterile Processing Supervisor

    3 weeks ago

    Jackson, United States Clinical Management Consultants Full time

    The Sterile Processing Supervisor plays a critical role in ensuring the efficient and safe processing of surgical instruments and supplies across the surgical services continuum. This leadership position is essential in maintaining high standards of quality and safety while supporting seamless operations in a dynamic healthcare environment. This facility is...

  • Sterile Processing Supervisor

    3 weeks ago

    Jackson, United States Clinical Management Consultants Full time

    The Sterile Processing Supervisor plays a critical role in ensuring the efficient and safe processing of surgical instruments and supplies across the surgical services continuum. This leadership position is essential in maintaining high standards of quality and safety while supporting seamless operations in a dynamic healthcare environment.   This facility...

  • Sterile Processing Supervisor

    2 weeks ago

    Jackson, United States Clinical Management Consultants Full time

    The Sterile Processing Supervisor plays a critical role in ensuring the efficient and safe processing of surgical instruments and supplies across the surgical services continuum. This leadership position is essential in maintaining high standards of quality and safety while supporting seamless operations in a dynamic healthcare environment.   This...

  • Sterile Processing Supervisor

    2 weeks ago

    Jackson, United States Clinical Management Consultants Full time

    Job DescriptionThe Sterile Processing Supervisor plays a critical role in ensuring the efficient and safe processing of surgical instruments and supplies across the surgical services continuum. This leadership position is essential in maintaining high standards of quality and safety while supporting seamless operations in a dynamic healthcare...

  • Stewarding Supervisor

    7 months ago

    Jackson, United States Four Seasons Hotels and Resorts Full time

    About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with...

  • Care Supervisor

    2 weeks ago

    JACKSON, United States Help at Home Full time

    Care Supervisor at Help at Home summary: Help at Home is seeking a Care Supervisor to oversee client care services, ensure compliance with regulations, and manage a team of caregivers. This role involves evaluating care plans, addressing client satisfaction, and fostering strong relationships with community resources. Ideal candidates will possess strong...

  • Care Supervisor

    2 weeks ago

    JACKSON, United States Help at Home Full time

    Help at Home is hiring a Care Supervisor!Now offering weekly pay!Help at Home, LLC is the nation's leading provider of high quality care and support solutions. Our goal is to enable the highest level of personal independence and meaningful lives for our clients. Help at Home is committed to delivering a gold standard in care through our attentive and...

  • Care Supervisor

    2 weeks ago

    Jackson, United States Help at Home Full time

    Help at Home is hiring a Care Supervisor!Now offering weekly pay!Help at Home, LLC is the nation's leading provider of high quality care and support solutions. Our goal is to enable the highest level of personal independence and meaningful lives for our clients. Help at Home is committed to delivering a gold standard in care through our attentive and...

  • Care Supervisor

    2 weeks ago

    JACKSON, United States Help at Home Full time

    Help at Home is hiring a Care Supervisor!Now offering weekly pay!Help at Home, LLC is the nation's leading provider of high quality care and support solutions. Our goal is to enable the highest level of personal independence and meaningful lives for our clients. Help at Home is committed to delivering a gold standard in care through our attentive and...

  • Care Supervisor

    1 week ago

    JACKSON, United States Help at Home Full time

    Help at Home is hiring a Care Supervisor!Now offering weekly pay!Help at Home, LLC is the nation's leading provider of high quality care and support solutions. Our goal is to enable the highest level of personal independence and meaningful lives for our clients. Help at Home is committed to delivering a gold standard in care through our attentive and...

  • Member Services Supervisor

    3 weeks ago

    Jackson, United States Conexon Full time

    Job Type Full-timeDescriptionThe Member Services Supervisor's role is to assist in overseeing and managing a team of Members Service Representatives (MSRs) in the day-to-day operations of contact center operations. The Member Services Supervisor will support MSRs after training by monitoring and documenting MSR progress, ensuring that they understand and...

  • Member Services Supervisor

    3 weeks ago

    Jackson, United States Conexon Full time

    Job Type Full-timeDescriptionThe Member Services Supervisor's role is to assist in overseeing and managing a team of Members Service Representatives (MSRs) in the day-to-day operations of contact center operations. The Member Services Supervisor will support MSRs after training by monitoring and documenting MSR progress, ensuring that they understand and...

  • Member Services Supervisor

    4 weeks ago

    Jackson, United States Conexon, LLC Full time

    Job Type Full-time Description The Member Services Supervisor's role is to assist in overseeing and managing a team of Members Service Representatives (MSRs) in the day-to-day operations of contact center operations. The Member Services Supervisor will support MSRs after training by monitoring and documenting MSR progress, ensuring that they understand and...