Breakfast Attendant Homewood Suites Virginia Beach VA
1 month ago
Job Purpose:
Greet and seat all guests and ensure a quality dining experience. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us.
- Assist in preparation, cooking and presentation of food according to standard recipes for the bistro and banquet rooms.
- Responsible for greeting every guest/customers with a smile and positive attitude
- Prepare and present items, organize and maintain a clean service area, clean tables and area, and follow all health codes.
- Ensures that all guests are dealt with in a professional, consistent manner. Ability to diplomatically handle difficult situations and people.
- Ensures entire food selection is available daily and hours of operation are strictly adhered to.
- Monitors and inspects all food & beverage deliveries, ensuring portion controls are adhered to.
- Provide a safe working environment by ensuring compliance with safety programs, Health Department requirements, and job safety analysis.
- Maintain and enforce sanitation laws and safety standards with anyone entering the kitchen area.
- Inspect food and beverage outlets for proper storage, neatness, cleanliness, side-work and rotation of inventory.
- Inventory o Assist with daily/weekly/monthly food and beverage inventories.
- Be an enthusiastic, helpful and positive member of the team
- Be professional, responsible and mature in conduct and behavior
- Be understanding of, encouraging to and friendly with all co-workers
- Be self-motivated and use time wisely
- Maintain open line of communications with each department
- Communicate pertinent information
- Respond positively to new ideas
- Openly accept critical/developmental feedback
- Be available to help other departments in emergency situations
- Perform other assignments as directed by supervisor.
Qualifications and Requirements:
High School diploma /Secondary qualification or equivalent.
Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.
This job requires the ability to perform the following:
- Must be able to speak, read, write and understand the primary language(s) used in the workplace.
- Must be able to read and write to facilitate the communication process.
- Requires good communication skills, both verbal and written.
- Ability to supervise subordinate staff, including, but not limited to, assignment of duties, evaluating
service, and taking disciplinary action when necessary.
- Ability to prepare and analyze date, figures and transcriptions prepared on and generated by computer.
- Knowledge of hotel food and beverage operations.
- Knowledge of food and alcoholic beverages.
- Must possess basic computational ability.
- Must possess basic computer skills.
- Extensive knowledge of the hotel, its services and facilities.
- Working knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations
- Be knowledgeable about state regulations regarding health policies.
- Most work tasks are performed indoors. Temperature is moderate and controlled by hotel
environmental systems.
- Must be able to stand and exert well-paced mobility for up to 4 hours in length.
- Must be able to exert well-paced ability in limited space.
- Must be able to exert well-paced ability to reach different floors of the hotel on a timely basis.
- Must be able to lift up to 50bs on a regular and continuing basis.
- Must be able to bend, stoop, squat and stretch to fulfill cleaning/inspection tasks.
- Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing,
listening and hearing ability and visual acuity.
- Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates
- Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
- Requires manual dexterity to use and operate all necessary equipment.
- Food handler's permit if required by state law.
- Ability to obtain and/or maintain Alcohol Awareness training, if required by state law and/or by the brand standard.
Amazing Benefits At A Glance:
- Team Driven and Values Based Culture
- Medical/Dental/Vision
- Vacation & Holiday Pay
- Same-day pay available
- Employee Assistance Program
- Career Growth Opportunities/ Manager Training Program
- Reduced Room Rates throughout the portfolio
- Third Party Perks (Movie Tickets, Attractions, Other)
- 401(k)
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Life insurance
- Parental leave
- Referral program
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