Mind & Memory Care Director

2 weeks ago

Salem, United States Benchmark Senior Living Full time

Job Description

Greystone Farm at Salem has an exciting opportunity for a Mind & Memory Care Director

Joining the Benchmark Senior Living team means putting your passion to work. Our associates feel a sense of belonging with the care that they provide, empowered by the open and reliable team that surrounds them. Our diverse and skilled workforce takes immense pride in a shared commitment: a devotion to providing caring and dedicated service. In our supportive environment, associates have the opportunity to learn and grow. With professional and personal training programs, as well as education for career advancement, we empower associates to explore their interests, feed their passion, and pursue growth opportunities. We invite you to connect with your calling, find purpose in your career, and gain lifelong relationships through the power of human connection by transforming the lives of seniors

We are seeking a committed Memory Care Director who will be responsible for providing overall leadership and management to staff in the Harbor Program. You will plan, organize, develop and lead the overall operations of the Harbor Program in accordance with federal, state, and local laws as well as the standards, guidelines and regulations of Benchmark Senior Living.

You will work with the Resident Care Director to evaluate the care delivered to residents as well as monitor and oversee call-out practices for Harbor - enforcing company standards to ensure adequate staffing levels at all times. If you are an industrious and compassionate individual who truly wants to help people suffering from dementia, then Benchmark Senior Living may be the right place for you

Memory Care Director Job Responsibilities

* Provide supervision, coaching, recognition, engagement and performance evaluations on all Harbor Resident Care Associates.
* Maintaining an engaging, homelike environment which presents residents with many opportunities to touch, collect or enjoy interesting items along the way.
* Supporting and monitoring the day-to-day delivery of quality resident services resulting in high resident, family and associate satisfaction.
* Schedules all staff for 24/7 delivery of services with the Memory Care Program while monitoring available labor hours to budget. Operating the Memory Impaired Program includes, but is not limited to, recruiting, hiring, on-boarding, training, coaching, and developing all of the resident care staff to ensure the highest caliber staff is consistently in place. Integral components of the position include successful outcomes with customer, family and associate relations; quality assurance; regulatory compliance and financial management. This role partners with our Resident Care Director (RN) in order that the services driven by the resident service plan are provided and changes are communicated.

Additional responsibilities for the Mind & Memory Care Director include:

* Supporting the residents' family, friends and significant others as ongoing caregivers and members of the care giving team
* Communicating frequently with family members
* Understanding and managing the department's budget
* Attending and actively participating in local Alzheimer's Association Chapters or local partnerships
* Conducting tours of Harbor as needed for prospective residents and families

Job Requirements

As a Memory Care Operations Manager for Benchmark Senior Living, you must be an ambitious, approachable and hands-on manager with a can-do attitude. You must also have excellent written, verbal and interpersonal communication skills.

Additional requirements of the Mental Health Operations Manager include:

* Bachelor's degree from an accredited college or university
* Minimum 2 years of supervisor experience in a Senior or Dementia setting
* Being knowledgeable about the dementia disease process
* Proficiency in Microsoft Office applications such as Excel and Outlook

Benefits

At Benchmark Senior Living, we recognize how hard our employees work in order to provide our resident seniors with the best care possible. Therefore, we are proud to provide our Mental Health Operations Manager with great compensation and excellent benefits

Benefits available to the Mental Health Operations Manager include:

* Medical, Dental and Vision Insurance
* Life Insurance
* Accidental Death and Dismemberment Insurance
* Long-term Disability Insurance
* UNUM
* 401(k) Retirement Planning
* Working Advantage
* Culture Compensation
* Tuition Reimbursement
* Adoption Assistance
* Discounts on MetLife Auto and Home Insurance through payroll deduction
* Paid Membership fees for SitterCity

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