Lab Support Specialist

3 weeks ago

Clarksville, United States AIT Laboratories Full time

JOB DESCRIPTION

Job Title: Lab Support Specialist

Department: Lab Support

FLSA Status: Non-Exempt

Reports To: Operations Training and Support Manager

Manages People: No

Experience: Typically requires 1-2 years' experience

Level of Supervision: Occasionally directed in several aspects of the work

Job Summary:

* The Lab Support Specialist will be responsible for completion of all data pulls to ensure there

are no "overdue samples" for all sites. Providing after-hours support for all lab sites. Providing

support for clients and sales after normal business hours.

Essential Responsibilities/Duties:

* Identify all CAP required sample information.
* Identify overdue samples and problem solve them.
* Problem solves incorrect information and correct as needed.
* Provide remote support for all sites via email.
* Provides remote support for clients and sales.
* Provide oversight of physician/patient information required by HIPPA/CLIA/CAP and overall

best practices.

* Notify management of any present or potential issues related to quality of service, processes,

or compliance.

Qualifications:

Education:

H.S Diploma or equivalent

Some college coursework in healthcare administration, business, science, or

laboratory related education, preferred.

Competencies/Skills:

Strong attention to detail

Strong organizational skills

Ability to maintain confidentiality of all medical, financial, and legal information

Ability to work independently and complete work assignments accurately and in a

timely manner

Exceptional oral and written communication skills

Experience:

6 months prior experience working in a laboratory environment.

Experience working with MS Office Suite, required.

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