Service Billing Clerk
3 weeks ago
Responsibilities:
*
* Process billing request in accordance with established policies, procedures, and timelines.
* Prepare and oversee preparation of various documents and invoices in job folders.
* Enter time and material and finalize billings once matched.
* Responsible for job setup and closing.
* Review, research, and resolve outstanding invoices.
* Track billing by pulling and reviewing bill status reports to identify and resolve any billing problems or delays.
* Maintain regular contact with other departments to obtain information and/or to correct transactions.
* Keep supervisor informed of status of billing work.
* Maintain calendar of billing deadlines and prepare bills in advance of due dates.
* Submit service invoicing on customer 3rd party websites.
* Process customer credit card payments.
* Send out monthly contract invoices.
* Collections -Review outstanding payment report and reach out to customers for payment
* Set up and process customer preventative maintenance agreements in software
* Performs miscellaneous filling.
Qualifications:
* High School Diploma (or GED or High School Equivalence Certificate) and relevant work experience of 3 years in an office setting.
* Intermediate and higher knowledge of accounting and accounting software for accounts receivable billing is required.
* Administrative skills and experience.
* Attention to detail and ability to work independently.
* Organized with the ability to multi-task in a fast-paced environment.
* Excellent verbal and written communication skills.
* Excellent follow-up skills
* Personal computer skills, strong typing ability, and knowledge of Microsoft Office.
Physical Demands
This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand as necessary.
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