Clinical Supervisor Behavioral Health

3 weeks ago


Butler, United States Excela Health Full time

1. Regular, consistent, on-site, and timely attendance.

2. Leading

a. Managing Vision and Purpose: Articulates compelling program direction; updates direction as required; translates direction into goals.

ii. Leads change in a complex healthcare environment.

b. Initiative: Acts promptly to resolve problems; initiates better ways of doing things; acts as a catalyst for change.

i. Implements at least one process improvement initiative for department on an annual basis.

ii. Investigates root case analysis of recurring problems and takes appropriate action.

c. Motivating and Influencing: Ties contributions to bigger goals; influences and persuades others; builds commitment among diverse groups.

ii. Demonstrates ability to eliminate silos by modeling actions and setting example; influences others to think and act as a unified health system.

d. Professionalism/Outreach: Challenges oneself to a higher level of performance by taking responsibility for professional growth and development.

a. Accountability: Holds self and others accountable; takes responsibility for outcomes; achieves results through adherence to standards in a consistent manner

i. Establishes and maintains a safe working environment; assures staff comply with safety, environmental, and infection control guidelines.

ii. Equitably applies policies and procedures, issuing corrective action in a fair and consistent manner, as necessary.

iii. Assures staff complies with infection control and safety measures.

iv. Practices and encourages survey readiness in compliance with agency regulations and guidelines.

v. Demonstrates expectation of confidentiality by continually encouraging staff to keep private information confidential and share information on a need to know basis only.

b. Service Orientation and Customer Focus: Assess customer's needs; exceeds customer expectations; considers customers in decision making; improves customer satisfaction.

ii. Responds to client service recovery issues within required time frame and to the satisfaction of the customer.

iii. Actively and positively promotes the Respect and Recognition initiatives by supporting staff participation in committee membership, activities, and projects.

4. Planning and Decision Making

a. Constructive Thinking: Analyzes issues before acting; generates creative ideas; detects patterns and connections; breaks down complex problems.

i. Practices participatory leadership by involving staff in decision-making and problem solving.

ii. Considers global implications of decisions made; involves all appropriate departments and individuals for optimal outcome.

5. Communication

a. Giving Feedback: Providing constructive feedback; helps others improve performance; articulates areas of deficiency.

i. Provides opportunities for staff to actively provide input into decision-making process. Seeks input before decision is made.

ii. Provides feedback regarding how and why decisions are made.

6. Developing People and Managing Relationships

a. Upward Management: Updates stakeholders on project progress; uses sound judgment.

b. Building and Strengthening Relationships: Facilitates open communication; diffuses sources of conflict; demonstrates respect for others; diplomatically negotiates solutions.

i. Facilitates teamwork through coaching and mentoring staff.

ii. Builds trust through fostering empowerment and shared decision making within the appropriate level and scope of authority.

* Education
* Minimum:
* Graduate of a Registered Nurse Program
* Preferred:
* Bachelor Degree in Nursing
* Registration/Certification/Licensure:
* Current PA RN license and Healthcare Provider CPR
* Experience
* Minimum:
* Three years related clinical experience.
* Preferred:
* Five years behavioral health nursing experience.
* Other Requirements:
* Comprehensive Crisis Management per policy.



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