Mail Processor I

Location:
Geisinger Health Plan Hughes Center

Shift:
Days (United States of America)

Scheduled Weekly Hours:
40

Worker Type:
Regular

Exemption Status:
No

Job Summary:
Performs clerical office functions such as mail duties, filing, copying, and other general office procedures.

Job Duties:

• Opens, sorts, date stamps, and distributes incoming mail.
• Maintains daily statistics on mail volumes, including daily claims counts.
• Maintains general office supply inventory and orders supplies as necessary.
• Prepares claims daily for shipment to external vendor.
• Reconciles daily claims returned from external vendor.
• Delivers mail to employees Utilizes the softwaresystem to program claims for accurate delivery.
• Prepares claims and membership applications for scanning.
• Routes and programs returned address change cards as well as any other return mail before batching and sending to vendor for scanning.
• Orders supplies, handles report sorts, problem logs and other department mailings.
• Completes special projects as assigned.
• Provides assistance with training when needed.
• Meets and maintains department standards.
• Performs departmental mailings of materials.
• Performs departmental mailings of enrollment packets, including face sheets, riders, member handbooks, labeling packets, etc.
• Performs benefit comparison look-ups in the softwaresystem to determine the materials to include in renewal packets.
• Receives and puts away all stock.
• Updates cost savings spreadsheet.
• Routes and programs returned address change cards as well as any other return mail before batching and sending to vendor for scanning.
• Completes special projects as assigned.
• Provides assistance with training when needed.
• Meets and maintains department standards.

Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

Position Details:

Education:
High School Diploma or Equivalent (GED)- (Required)

Experience:

Certification(s) and License(s):

Skills:
Communication, Computer Literacy, Customer Service, Organizing, Teamwork

OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities.

• KINDNESS: We strive to treat everyone as we would hope to be treated ourselves.
• EXCELLENCE: We treasure colleagues who humbly strive for excellence.
• LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow.
• INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.
• SAFETY: We provide a safe environment for our patients and members and the Geisinger family.

We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, we encourage an atmosphere of collaboration, cooperation and collegiality.

We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.

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