Telephone Operator

4 weeks ago

Dallas, United States Aimbridge Hospitality Full time

Job Summary

The Telephone Operator's main responsibility is to responds to incoming calls in a timely manner and direct caller to appropriate destination; ensuring efficient communication within to and from the hotel while maintaining attentive courteous and efficient customer service.

Responsibilities

QUALIFICATIONS:

* High School diploma or equivalent and/or experience in a hotel or related field preferred.
* Must be able to convey information and ideas clearly.
* Must be able to evaluate and select among alternative courses of action quickly and accurately.
* Must be able to multi task.
* Must be able to show initiative in job performance including anticipating what needs to be done before it becomes a necessity.
* Must routinely meet deadlines.
* Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
* Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need.
* Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests.
* Must be able to work with and understand financial information and data and basic arithmetic functions.

RESPONSIBILITIES:

* Approach all encounters with guests and employees in a friendly service-oriented manner.
* Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
* Maintain high standards of personal appearance and grooming which include wearing the proper uniform and nametag when working (per brand standards)
* Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
* Maintain a warm and friendly demeanor at all times.
* Employees must at all times be attentive friendly helpful and courteous to guests managers and fellow employees.
* Handle incoming/outgoing calls in an attentive courteous and efficient manner according to standard operating procedures.
* Take and deliver messages according to standards.
* Maintain guest privacy at all times.
* Provide information about the hotel.
* Be familiar with emergency procedures.
* Be familiar with VIP procedures.
* Be able to provide accurate directions to the hotel.
* Be familiar with the surrounding area of the hotel.
* Send/receive guest faxes.
* Serve as radio dispatcher maintaining proper radio and paging procedures.
* Record and relay all guest requests and verify completion.
* Maintain daily activity log.
* Establish and maintain efficient filing system of guest registration cards.
* Process wake up calls per the guest's request.
* Assist with Front desk procedures to include bucket check and any other duties assigned by Front Desk manager

Property Details

A convenient location in affluent North Dallas combines with thoughtful amenities and services at Hilton Dallas Lincoln Centre. We're within minutes of over 300 restaurants, bars, and shopping. We offer a complimentary shuttle that operates within 3 miles of our hotel. With easy access to several Fortune 500 companies and both DFW Airport and Dallas Love Field Airport. The hotel features a fabulous restaurant, stylish rooms and suites, and great leisure facilities. Plus, with 48,000 sq. ft. of flexible event space and a dedicated events team, we know a thing or two about hosting spectacular meetings and events.

Company Overview

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

Benefits

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

* Now offering Daily Pay Ask your Recruiter for more details
* Medical, Dental, and Vision Coverage
* Short-Term and Long-Term Disability Income
* Term Life and AD&D Insurance
* Paid Time Off
* Employee Assistance Program
* 401k Retirement Plan

  • Telephone Sales Representative

    3 weeks ago

    Dallas, United States ValorVIP Full time

    POSITION OVERVIEWTELEPHONE SALES REPRESENTATIVE We are looking for sales representatives to support consumer and business outbound sales programs for commercial clients. In this role, you will make outbound calls to prospects and customers, acquire new customers, upsell existing ones, and provide customer information on client products and services. This...

  • Telephone Sales Representative

    6 days ago

    Dallas, United States ValorVIP Full time

    POSITION OVERVIEWTELEPHONE SALES REPRESENTATIVE We are looking for sales representatives to support consumer and business outbound sales programs for commercial clients. In this role, you will make outbound calls to prospects and customers, acquire new customers, upsell existing ones, and provide customer information on client products and services. This...

  • Telephone Sales Representative

    3 weeks ago

    Dallas, United States ValorVIP Full time

    POSITION OVERVIEWTELEPHONE SALES REPRESENTATIVE (FULL-TIME) The sales job of the year is now hiring! We are looking for full-time telephone sales agents to support various outbound projects. If you believe you have a positive and persuasive personality and have the drive to succeed, this is the career for you! With our industry-leading training program, you...

  • Telephone Sales Representative

    6 days ago

    Dallas, United States ValorVIP Full time

    POSITION OVERVIEWTELEPHONE SALES REPRESENTATIVE (FULL-TIME) The sales job of the year is now hiring! We are looking for full-time telephone sales agents to support various outbound projects. If you believe you have a positive and persuasive personality and have the drive to succeed, this is the career for you! With our industry-leading training program, you...

  • Telephone Sales Agent

    3 weeks ago

    Dallas, United States ValorVIP Full time

    POSITION OVERVIEW: CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for Customer Service Representatives to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot...

  • Operations Technician

    2 weeks ago

    Dallas, Texas, United States teamworkonline Full time

    OverviewUnder direct supervision from a Lead Housekeeping/Setup Worker, Housekeeping/Setup Workers perform event set-up and tear down, custodial, housekeeping and light maintenance tasks as assigned. In the absence of a Lead Housekeeping/Setup Worker, Housekeeping/Setup Workers may receive instruction from a Housekeeping/Setup Manager, Housekeeping/Setup...

  • Operations Technician

    3 weeks ago

    Dallas, Texas, United States teamworkonline Full time

    OverviewUnder direct supervision from a Lead Housekeeping/Setup Worker, Housekeeping/Setup Workers perform event set-up and tear down, custodial, housekeeping and light maintenance tasks as assigned. In the absence of a Lead Housekeeping/Setup Worker, Housekeeping/Setup Workers may receive instruction from a Housekeeping/Setup Manager, Housekeeping/Setup...

  • Receptionist, Hospitality Operations

    3 weeks ago

    Dallas, United States Ryan, LLC Full time

    The Receptionist maintains front desk operations and operates the switchboard, maintaining professionalism at all times. Why Ryan? Hybrid work options Award-winning culture Generous personal time off (PTO) benefits 14 weeks of 100% paid leave for new parents (adoption included) Monthly gym membership reimbursement OR gym equipment reimbursement Benefits...

  • Operations Associate, ETCB

    1 month ago

    Dallas, United States Equity Trust Full time

    * This position is based out of our Dallas, TX office but eligible for a hybrid remote schedule. JOB OVERVIEW The ETC Brokerage Operations Associate role provides institutional broker dealer operations support. This entails client onboarding, asset movement, trade settlement, and establishment and servicing of investment accounts. The role includes a...

  • Operations Associate, ETCB

    2 weeks ago

    Dallas, United States Equity Trust Full time

    * This position is based out of our Dallas, TX office but eligible for a hybrid remote schedule. JOB OVERVIEW The ETC Brokerage Operations Associate role provides institutional broker dealer operations support. This entails client onboarding, asset movement, trade settlement, and establishment and servicing of investment accounts. The role includes a...

  • Forklift Operator

    2 weeks ago

    Dallas, United States Belmar Integrated Logistics, Inc. Full time

    Job DetailsLevel Experienced Job Location TX - Dallas - (75261) - Dallas, TX Remote Type N/A Position Type Full Time Education Level None Salary Range $15.50 Hourly Travel Percentage Undisclosed Job Shift Day Job Category Skilled Labor - Trades Forklift Operator The Forklift Operator is responsible for operating a forklift to move, locate, relocate, stack,...

  • Forklift Operator

    2 weeks ago

    Dallas, United States Belmar Integrated Logistics, Inc. Full time

    Job DetailsLevel Experienced Job Location TX - Dallas - (75261) - Dallas, TX Remote Type N/A Position Type Full Time Education Level None Salary Range $15.50 Hourly Travel Percentage Undisclosed Job Shift Day Job Category Skilled Labor - Trades Forklift Operator The Forklift Operator is responsible for operating a forklift to move, locate, relocate, stack,...

  • Forklift Operator

    2 weeks ago

    Dallas, United States Belmar Integrated Logistics, Inc. Full time

    Job DetailsLevel Experienced Job Location TX - Dallas - (75261) - Dallas, TX Remote Type N/A Position Type Full Time Education Level None Salary Range $15.50 Hourly Travel Percentage Undisclosed Job Shift Day Job Category Skilled Labor - Trades Forklift Operator The Forklift Operator is responsible for operating a forklift to move, locate, relocate, stack,...

  • Operational Support Specialist

    3 weeks ago

    Dallas, United States Real Time Resolutions Full time

    **Operational Support Specialist** Dallas, TX **Summary** The Operational Support Specialist is responsible for constantly finding, designing, testing, and delivering efficiencies within the entire organization. **Essential Functions** * Understand both the technical functionality of all systems as well as the business objectives in order to clearly align...

  • Operations Manager

    5 days ago

    Dallas, United States BEACON HILL Full time

    Job DescriptionJob DescriptionOperations ManagerCompany OverviewBeacon Hill (BH) (or Beacon Hill Preparatory Institute BHPI) is a non-profit organization that provides critical supplemental math and reading tutoring and enrichments to students in the Dallas and Fort Worth Public, Private & Charter School Districts and surrounding communities. Programs...

  • Brokerage Operations Associate

    2 months ago

    Dallas, United States Equity Trust Full time

    *This position is based out of our Dallas, TX office but eligible for a hybrid remote schedule.JOB OVERVIEW:The ETC Brokerage Operations Associate role provides institutional broker dealer operations support. This entails client onboarding, asset movement, trade settlement, and establishment and servicing of investment accounts. The role includes a multitude...

  • Brokerage Operations Associate

    2 weeks ago

    Dallas, United States Equity Trust Full time

    *This position is based out of our Dallas, TX office but eligible for a hybrid remote schedule.JOB OVERVIEW:The ETC Brokerage Operations Associate role provides institutional broker dealer operations support. This entails client onboarding, asset movement, trade settlement, and establishment and servicing of investment accounts. The role includes a multitude...

  • CHerry Picker Forklift Operator

    4 weeks ago

    Dallas, United States Belmar Integrated Logistics, Inc. Full time

    Job DetailsLevel Experienced Job Location TX - Dallas - (75235) - Dallas, TX Remote Type N/A Position Type Full Time Education Level None Salary Range $17.50 Hourly Travel Percentage Undisclosed Job Shift Graveyard Job Category Skilled Labor - Trades Cherry Picker Operator The Cherry Picker Forklift Operator is responsible for operating a forklift to move,...

  • CHerry Picker Forklift Operator

    2 weeks ago

    Dallas, United States Belmar Integrated Logistics, Inc. Full time

    Job DetailsLevel Experienced Job Location TX - Dallas - (75235) - Dallas, TX Remote Type N/A Position Type Full Time Education Level None Salary Range $17.50 Hourly Travel Percentage Undisclosed Job Shift Graveyard Job Category Skilled Labor - Trades Cherry Picker Operator The Cherry Picker Forklift Operator is responsible for operating a forklift to move,...

  • Food and Beverage Operations Manager

    3 weeks ago

    Dallas, United States Marriott International Inc Full time

    Job DescriptionJOB SUMMARYSupervises daily Food and Beverage (F&B) shift operation and monitors compliance with all F&B policies, standards, and procedures. Manages day-to-day operations verifying that the quality, standards and meeting the expectations of the customers on a daily basis. Maintains the operating budget, and verifies that standards and legal...