Associate Director Executive Escalations

3 weeks ago


Boston, United States Chewy, Inc. Full time

Chewy is looking for an Associate Director, Customer Service Executive Escalations to develop and scale our executive escalation/inquiry program. This role is crucial in establishing the strategic and tactical direction of the program, including proc Escalations, Director, Executive, Escalation, Continuous Improvement, Associate, Manufacturing, Business Services



  • Boston, United States Chewy Full time

    JOB DESCRIPTION Our Opportunity: Chewy is looking foran Associate Director, Customer Service Executive Escalations to develop and scale our executive escalation/inquiry program. This role is crucial in establishing the strategic and tactical direction of the program, including processes regarding customer resolution protocols/Service Level Agreements,...


  • Boston, United States Chewy Full time

    JOB DESCRIPTION Our Opportunity: Chewy is looking foran Associate Director, Customer Service Executive Escalations to develop and scale our executive escalation/inquiry program. This role is crucial in establishing the strategic and tactical direction of the program, including processes regarding customer resolution protocols/Service Level Agreements,...


  • Boston, Massachusetts, United States Chewy Full time

    Our Opportunity:Chewy is looking for an Associate Director, Customer Service Executive Escalations to develop and scale our executive escalation/inquiry program. This role is crucial in establishing the strategic and tactical direction of the program, including processes regarding customer resolution protocols/Service Level Agreements, full Root Cause...


  • Boston, Massachusetts, United States Chewy Full time

    Our Opportunity:Chewy is looking for an Associate Director, Customer Service Executive Escalations to develop and scale our executive escalation/inquiry program. This role is crucial in establishing the strategic and tactical direction of the program, including processes regarding customer resolution protocols/Service Level Agreements, full Root Cause...

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