Senior Communications Technician

Job Details

Job Location: Pittsburgh PA - Pittsburgh, PA

Salary Range: Undisclosed

Description

About BearCom:

* Largest Distributor of Wireless Voice, Data, and Video Solutions in North America
* 40+ Years Industry-Leading Experience
* Partnerships with Motorola, JVC Kenwood, Avigilon, +More
* 75+ Branches Across North America

BearCom employs a wide range of installation and technical team members and will provide extensive on-the-job training. If interested in BearCom, please apply.

As a Senior Field Technician, you will be responsible for optimizing, maintaining, trouble shooting and repairing analog and digital Two-Way Radios and other wireless communication systems at the customer site and/or our BearCom facility. Duties include installation, preventative maintenance, testing, repairing, and modifying various 2-way radio infrastructures, wireless messaging systems, or wireless broadband solutions. We perform system design, troubleshoot, program, and install radio equipment and wireless systems for a variety of customers. Wireless communications systems include: complex radio systems for public safety and enterprise customers. Our Technicians must have excellent communication skills, be motivated, customer service oriented and have a professional attitude and appearance.

Responsibilities:

* Install, maintain and provide technical support and service of wireless communications equipment such as: UHF/VHF and 800/900 MHz analog and digital systems. Operating mobile, portable radio equipment, dispatch consoles, and microwave systems, using both conventional and trunked radio technologies.
* Diagnose, troubleshoot, repair, and resolve wireless communication equipment problems with customers in a positive and efficient manner.
* Repair customer equipment by replacing defective modules or components through standard troubleshooting procedures and practices.
* Ability to diagnosis and repair public address systems and BDA systems.
* Recommend appropriate hardware and peripheral equipment that meets customer requirements.
* Provide hands-on and oversight of communications equipment and peripheral hardware installation such as base stations, repeaters, mobile devices, portable devices, wireless broadband devices, and CCTV equipment. Analyze and comprehend diagnostic test results in order to repair and program radios and wireless equipment.
* Deliver and execute customer Functional Acceptance Test Plans (FATP), perform and document results of site surveys and assessments per defined customer requirements in pre-sales delivery and post installation.
* Work with customers to prepare quotes, bids, and schedules for completing installation and repair tasks.
* Make minor modifications to electronic circuitry per customer requests and/or deploy factory software/firmware updates.
* Some travel and on call maybe required.
* Other duties and projects as assigned

Qualifications:

* 5+ years of Service Technician experience in diagnosing, repairing, programming, and installing Motorola, Kenwood, ICOM, Vertex equipment in the 2-way radio wireless and /or communication field.
* Extensive knowledge/understanding of 2-way radio theory, RF propagation characteristics at various frequency bands and communications systems.
* Ability to interpret schematics, blueprints, and diagrams.
* Knowledge of battery backup systems, base stations, repeaters, multi-couplers and duplexers, basic TCP/IP principles and NIC programming.
* Proficiency in operating various test equipment including but not limited to, spectrum analyzers, system analyzers, watt meters, TDR's, FDR's, and multi-meters.
* Proficiency with MS Office Suite, such as Microsoft Word and Excel.
* Candidates must possess clean driving record and valid driver's license.
* CET Certification
* Associate degree in Electronics Technology or equivalent.
* R56 Certified Installer
* Motorola Astro 4x-7x training providing support for various system operations.
* Certification in various Astro 25 products (Quantar, GTR8000, MCC5500/7500, etc.)
* Certification in various MotoTRBO products and systems (Connect+, Capacity+, Linked Capacity+, IP Site Connect, Capacity Max, etc.)
* Knowledge of audio, RF, digital, and microprocessor electronic circuits found in communications equipment at the component level.
* Security Clearance a plus.
* Must have a valid driver's license.
* Drug screenings and background checks are part of the hiring process, which may also include a Motor Vehicle Record check.

Benefits:

BearCom wants to elevate your professional growth We place high value in investing in the development of our team members and advancing your technical capabilities. BearCom can provide extensive on-the-job training, and covers all fees associated with most professional certifications.

You'll also receive:

* Highly Competitive Compensation
* Medical, Dental, and Vision Insurance
* Company-Paid Life, Short/Long-Term Disability Insurance
* Paid Holidays
* Generous Paid Time Off
* Matching 401k Plan
* Use of Company Vehicle
* Employee Referral Bonus
* Tuition Reimbursement

Qualifications

About BearCom:

* Largest Distributor of Wireless Voice, Data, and Video Solutions in North America
* 40+ Years Industry-Leading Experience
* Partnerships with Motorola, JVC Kenwood, Avigilon, +More
* 75+ Branches Across North America

BearCom employs a wide range of installation and technical team members and will provide extensive on-the-job training. If interested in BearCom, please apply.

As a Senior Field Technician, you will be responsible for optimizing, maintaining, trouble shooting and repairing analog and digital Two-Way Radios and other wireless communication systems at the customer site and/or our BearCom facility. Duties include installation, preventative maintenance, testing, repairing, and modifying various 2-way radio infrastructures, wireless messaging systems, or wireless broadband solutions. We perform system design, troubleshoot, program, and install radio equipment and wireless systems for a variety of customers. Wireless communications systems include: complex radio systems for public safety and enterprise customers. Our Technicians must have excellent communication skills, be motivated, customer service oriented and have a professional attitude and appearance.

Responsibilities:

* Install, maintain and provide technical support and service of wireless communications equipment such as: UHF/VHF and 800/900 MHz analog and digital systems. Operating mobile, portable radio equipment, dispatch consoles, and microwave systems, using both conventional and trunked radio technologies.
* Diagnose, troubleshoot, repair, and resolve wireless communication equipment problems with customers in a positive and efficient manner.
* Repair customer equipment by replacing defective modules or components through standard troubleshooting procedures and practices.
* Ability to diagnosis and repair public address systems and BDA systems.
* Recommend appropriate hardware and peripheral equipment that meets customer requirements.
* Provide hands-on and oversight of communications equipment and peripheral hardware installation such as base stations, repeaters, mobile devices, portable devices, wireless broadband devices, and CCTVequipment. Analyze and comprehend diagnostic test results in order to repair and program radios and wireless equipment.
* Deliver and execute customer Functional Acceptance Test Plans (FATP), perform and document results of site surveys and assessments per defined customer requirements in pre-sales delivery and post installation.
* Work with customers to prepare quotes, bids, and schedules for completing installation and repair tasks.
* Make minor modifications to electronic circuitry per customer requests and/or deploy factory software/firmware updates.
* Some travel and on call maybe required.
* Other duties and projects as assigned

Qualifications:

* 5+ years of Service Technician experience in diagnosing, repairing, programming, and installing Motorola, Kenwood, ICOM, Vertex equipment in the2-way radio wireless and /or communication field.
* Extensive knowledge/understanding of 2-way radio theory, RF propagation characteristics at various frequency bands and communications systems.
* Ability to interpret schematics, blueprints, and diagrams.
* Knowledge of battery backup systems, base stations, repeaters, multi-couplers and duplexers, basic TCP/IP principles and NIC programming.
* Proficiency in operating various test equipment including but not limited to, spectrum analyzers, system analyzers, watt meters, TDR's, FDR's, and multi-meters.
* Proficiency with MS Office Suite, such as Microsoft Word and Excel.
* Candidates must possess clean driving record and valid driver's license.
* CET Certification
* Associate degree in Electronics Technology or equivalent.
* R56 Certified Installer
* Motorola Astro 4x-7x training providing support for various system operations.
* Certification in various Astro 25 products (Quantar, GTR8000, MCC5500/7500, etc.)
* Certification in various MotoTRBO products and systems (Connect+, Capacity+, Linked Capacity+, IP Site Connect, Capacity Max, etc.)
* Knowledge of audio, RF, digital, and microprocessor electronic circuits found in communications equipment at the component level.
* Security Clearance a plus.
* Must have a valid driver's license.
* Drug screenings and background checks are part of the hiring process, which may also include a Motor Vehicle Record check.

Benefits:

BearCom wants to elevate your professional growth We place high value in investing in the development of our team members and advancing your technical capabilities. BearCom can provide extensive on-the-job training, and covers all fees associated with most professional certifications.

You'll also receive:

* Highly Competitive Compensation
* Medical, Dental, and Vision Insurance
* Company-Paid Life, Short/Long-Term Disability Insurance
* Paid Holidays
* Generous Paid Time Off
* Matching 401k Plan
* Use of Company Vehicle
* Employee Referral Bonus
* Tuition Reimbursement