Clinical Informaticist, RN
3 weeks ago
*About Us*
Lifepoint Health's Central Kentucky market is comprised of four acute care, community-based hospitals, with over 50 outpatient clinics that provide comprehensive healthcare in the Bluegrass region.Bluegrass Community Hospital/(Versailles, KY)/,Bourbon Community Hospital/(Paris, KY),/Clark Regional Medical Center/(Winchester, KY),/andGeorgetown Community Hospital/(Georgetown, KY)/are committed to our mission of*/making communities healthier/.*As an integrated network, our facilities have the ability and resources to develop opportunities for professional growth and advancement to accomplish your career goals. We take pride in personalized patient care backed by high-quality designations to support a culture of safety for both employees and patients. Get back to the heart of your community by caring for your neighbors -- join our team today
A Career with Us Offers:
· Newly Adjusted Competitive Pay Rates
· Paid Time Off (PTO)
· Extended Illness Benefit (EIB)
· Flexible Spending Accounts (FSA)
· Choice of Insurance Plans (Health, Dental, Vision, Life)
· Educational Assistance
· Bereavement Leave
· 401(k) Match
· Free Parking
ESSENTIAL FUNCTIONS
Primary DutiesCoordinates with Clinical and IT Leadership to improve clinical outcomes through process improvement within the clinical systems. Provides on-going support including resolution of application system problems and development of enhancements to meet changing needs and priorities, post implementation; interfaces with clinical system vendors and serves as site liaison. Conducts and facilitates the clinical system user training during general orientation. Participates in asset tracking, inventory management, procurement, telecom/network maintenance, vendor management, and process improvement activities. Provides technical support, troubleshooting, and deployment for software applications. Monitors support requests to ensure OLA/SLA targets are met; tracks and reports quantitative/qualitative metrics to IT Leadership
Help Desk and Customer ServiceInterviews clinical staff to determine nature and scope of the issue, and the appropriate response/action. Diagnoses, resolves and closes customer issues according to service level guidelines. Promptly escalates issues to higher level technical support or management when necessary. Reviews, assigns, and completes support requests in help desk management system. Diagnoses, resolves, and closes customer issues according to service level guidelines. Promptly escalates issues to higher level technical support or management when necessary. Provides end-user desktop training when appropriate and participates in on-call rotation.
JOB REQUIREMENTS
Minimum EducationRN Degree Required
High school diploma or equivalent Required
Required SkillsRequires critical thinking skills, decisive judgment, and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.
Minimum Work ExperienceMinimum Work Experience Experience working with Electronic Medical Record systems (Medhost, Meditech, Epic, etc.) preferred
**Job:** **IT/IS*
**Organization:** **Clark Regional Medical Center*
**Title:** *Clinical Informaticist, RN*
**Location:** *Kentucky-Winchester*
**Requisition ID:** *7424-5810*
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