Catering Manager

1 month ago


Indianapolis, United States Quest Food Management Services LLC Full time

Our Promise

Balance - Quest fosters a fun, supportive environment that puts people first and strives for both culinary excellence and enduring relationships. Our flexible work opportunities encourage a healthy life balance for all of our valued team members.

Meaning - Quest believes that every aspect of what we do has significance, and therefore, our food is fresh and made from scratch, using high-quality and responsibly sourced ingredients. We nourish our communities with wholesome meals and through our genuine and personal connections.

Recognition - Quest provides competitive compensation and benefits, and celebrates the fulfillment of our collective values at all levels of the organization. We support professional growth through training, development and access to highly visible leadership. Position Summary Responsible for developing and executing catering solutions to meet customer needs. Facilitates the delivery of prepared food created from an event-specific work order

Catering Manager Responsibilities:

* Cascades the vision of Quest Food Management Services ensuring the Quest vision, values and founding principles are effectively communicated, understood and practiced.
* Demonstrates commitment to Quest vision, values and missions through actions on a daily basis.
* Supervise and support in planning catering events for both internal and external clients.
* Manage staff to include selection, work allocation, training, coaching, and mentoring, problem resolution, performance evaluation and feedback, and corrective action.
* Deliver consistent quality in planning and execution of events.
* Ensuring that all catering orders are delivered at the standard set by Quest in collaboration with clientele.
* Leverage established company solutions to ensure consistency, quality, and efficiency within consumer driven offerings.
* Manage catering team to ensure quality in final presentation of food.
* Provide completed event orders to team and facility quality assurance with any additional requests.
* Responsible for execution of catering events of varied size and scope including staffing and management.
* Develop and maintain effective client and customer rapport for mutually beneficial business relationships.
* Responsible for delivering food and labor targets.
* Develop and execute strategies to achieve catering revenue forecasts.
* Train and manage team members to ensure knowledge of food menus and promotional calendars.
* Ensure accurate reporting of all catering related revenue, expenses, and receivables.
* Plan and execute team meetings and daily huddles.
* Complete and maintain all staff records including training records, schedules, and performance data.
* Ensure accurate reporting of all catering related revenue, expenses, and receivables.
* Handle catering events of varied size and scope, including staffing and management.
* Follow HACCP guidelines to ensure safe food practices.
* Follow all Quest policies and food safety guidelines.

Catering Manager Experience:

* Bachelor's degree or equivalent experience
* Minimum of two years of food service or catering experience and prior experience in a management role
* Food service contractor experience in a corporate/business account, preferred
* Strong communication and client management skills
* Solid knowledge of financials
* Proficient in MS Office
* Responsible for meeting and maintaining state and local certification requirements

Catering Manager Experience:

* Medical, Dental & Vision
* Yearly Bonus
* 401k with matching
* PTO
* Paid Unused Sick Time
* (8) Company Paid Holidays
* Fun Company Events All Year
* Public Transportation Benefits (Illinois Only)
* Shoes for Crews $40.00 Annual Credit
* Free Meals
* Paid Life & AD&D Insurance
* Bi-annual peer retreat
* Tuition Reimbursement
* Quest University Learning & Development
* Career Path Growth and more


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