Collections Analyst

ESSENTIAL DUTIES AND RESPONSIBILITIES:

* Reviews files to select delinquent accounts for collection efforts.
* Utilizes a wide variety of financial analysis tools to examine customers for potential risk via their liquidity, leverage ratios and forecasting trends, and calculate creditworthiness for customers.
* Evaluates customer records and recommends that accounts be closed, or collection attempted, based on earnings and savings data, payment history, and purchase activity of customer.
* Calls 50 to 100 customers by telephone to collect past due invoice's, verify accuracy of charges, or to correct errors on accounts.
* Creates and maintains databases on activity conducted in all accounts.
* Prepares reports on current findings and action taken for all accounts under investigation.
* Assists in the recommendation of policies to upper management.

QUALIFICATIONS:

* Understanding of DSO, Aging Buckets, AR trends
* Ability to comprehend instructions, short correspondence, and memos in written or oral form.
* Ability to write correspondence.
* Ability to add, subtracts, multiply, and divides in all units of measure, using whole numbers, common fractions, and decimals.
* Ability to perform these operations using units of American money and weight measurement, volume, and distance.
* Must work well under pressure, ability to multi- task, and work in team environment.
* Ability to prioritize and respond to interruptions and unexpected situations with a clear head.
* Ability to work independently.
* Willingness and ability to research issues as needed.
* Must be able to type 45 to 50 words a minute with minimal errors.
* Experience using 10 - Key adding machine.
* Proficient in Outlook, MS Excel, preferably JDE or some type of accounting software.
* Excellent communication and problem solving skills.

EDUCATION AND TRAINING:

* High School diploma or GED equivalent required.
* Associates degree in Accounting or Business preferred.

EXPERIENCE:

* Minimum 3-5 years professional collections experience
* Strong Collections and credit/financial analysis experience
* Collection Agency experience a plus
* Two-year business to business collections experience preferred.
* Previous A/R experience preferred.
* Previous experience with medium to large corporations a plus
* Previous experience worth with Franchises, and understand parent/child relationship in account set-ups
* JDE experience a plus

INTERACTION:

This position will interact with all levels of the organization as well as external customers.

COMMUNICATION AND COGNITIVE ABILITIES:

* Passion for delivering results to customers.
* Willingness/enthusiasm for accepting responsibility and accountability; an "ownership mentality".
* Strong work ethic.
* Enjoys working in a fast pace environment
* Strong communication skills, both written and verbal
* Independent worker.
* Ability to deal effectively with ambiguity.
* Achievement/results driven.
* High-energy individual.
* Ability to foster strong relationships with colleagues/customers.
* Recognized as a source of expertise and possessing a distinct point of view.

In exchange for your contributions to the organization, Nuco2 provides employees with a full benefit package to include medical, dental, vision and prescription, matching 401K savings, paid time off, tuition reimbursement, and much more.

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