Juvenile Administrative Aide

3 weeks ago

Wilkes Barre, United States Luzerne County, PA Full time

The Administrative Aide in the Juvenile Division is a first level entry position that provides para-professional probation and parole work support.  The A.A. has a significant degree of contact with defendants, offenders, and the public.   The A.A. may assist professional staff in providing services to offenders.  Close supervision is received from a professional or technical supervisor through an evaluation of performance and potential.

* Participates in basic in-service and on-the-job training programs designed to develop requisite knowledge and skills.
* Assists in receiving inquiries and providing information and referral services.
* Assists staff by providing information to inquiring persons, offenders, and other agencies.
* Compiles information concerning juvenile's physical condition, social and economic situation, work experience, public assistance, health and social welfare, vocational rehabilitation, and housing.
* May open and sort incoming mail for proper distribution.
* Tracks data and prepares Statistical Report for the Administrative Office of Pennsylvania courts (AOPC).  
* Prepares reports from the Juvenile Case Management System. (JCMS)
* Responsible for accurate data entry into the approved case management systems including, but not limited to, allegations, petitions, dispositions, referral notations, and case notations.
* May interview families for financial information related to the placement of their child.
* Verifies and prepares billing for payment.
* Performs other duties as directed by management staff.
* Preference given to knowledge of the Juvenile Justice System and its terminology.
* Interpersonal skills for effective communication with persons at a myriad of educational and socio-economic levels.
* Ability to establish and maintain effective working relationships with individuals, other agencies, institutions, and the public.
* Ability to express ideas clearly and effectively, orally and in writing.
* Effective problem solving abilities.
* Ability to work independently with guidance from a superior.
* Ability to use a computer and type accurately with knowledge of standard computer office software such as Microsoft Office.
* Ability to operate office equipment including, but not limited to, photocopier and scanner.  

High School Diploma

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