Ideal Service Telephone Operator | Full Time

2 months ago

Amelia Island, United States Omni Hotels Full time

Location

Amelia Island Resort

At Omni Amelia Island Resort guests can explore 3.5 miles of pristine beach and scenic marshlands while enjoying luxurious oceanfront accommodations, world-class resort pools, championship golf, full-service spa, endless dining options and family-friendly activities.

Omni Amelia Island's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Amelia Island Resort may be your perfect match.

Job Description

To direct and assist guest and associates with communication needs in accordance with Omni Standards

Responsibilities

Reports to: Front Office Manager

Essential Functions:

¨ Answer console.

¨ Direct phone calls to appropriate Personnel.

¨ Assist all guests and associates.

¨ Omni Prompt Response Help Line.

¨ Wake-up calls.

Tools and Equipment:

¨ Telephone and keyboard, pen/pencil, photo-copying machine, computer and printer

file folders, filing cabinet, facsimile machine

Working Environment:

¨ Interior of hotel, in normal office conditions.

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