See more Collapse

Guest Service Agent

1 month ago

Jamaica, United States Marriott International Full time

Job Number 24068280

Job Category Rooms & Guest Services Operations

Location Residence Inn New York JFK Airport, 142-30 135th Ave, Jamaica, New York, United States VIEW ON MAP

Schedule Full-Time

Located Remotely? N

Relocation? N

Position Type Non-Management

Additional Information: This hotel is owned and operated by an independent franchisee, Chartwell Hospitality. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel's employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

Job Description:

Performs sales and customer service functions related to guest registrations, reservations, and revenue collections, in a manner that will ensure all guests receive a safe and secure place to stay with friendly, attentive service.

Essential Job Functions:

Performs the functions of the front desk including check-ins, check-outs, reservations, answering telephone, providing wake-up calls, etc.

* Display a positive, upbeat attitude.
* Provide information concerning hotels, facilities, and functions, as well as their location.
* Familiar with property security and key control procedures, as well as fire safety procedures.
* Completes paperwork necessary for front desk operation.
* Perform tasks assigned by the Guest Service Manager or General Manager.

Necessary Skills and Attributes:

* Excellent verbal, comprehension, listening, and problem-solving skills
* Adaptability
* Report and accounting skills
* Guest relation skills

Job Requirements:

* Formal Education: High School Diploma or equivalent
* Open availability/8-hour shift: Day shift/ Nights as needed/ Night shift & Weekends.
* In-person
* Ability to commute.
* Hotel experience: 2 years (preferred)

Pay and Benefits:

* Paid Sick time.
* Employee discount.
* Health insurance.

This company is an equal opportunity employer.

frnch1

We have other current jobs related to this field that you can find below

  • Guest Service Agent

    2 months ago

    Jamaica, United States Marriott Hotels & Resorts Full time

    Performs sales and customer service functions related to guest registrations, reservations, and revenue collections, in a manner that will ensure all guests receive a safe and secure place to stay with friendly, attentive service. Essential Job Funct Guest Service, Agent, Service Manager, Guest, Reservations, Retail

  • Guest Service Agent

    4 weeks ago

    Jamaica, United States Hersha Hospitality Management, LP Full time

    Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Compensation: $18/hr Your Growth Path Front Desk Supervisor or Sales Coordinator - Front Office Manager or Sales Manager Your Focus * Immediately greet guests and offer to assist with...

  • Guest Service Agent

    1 month ago

    Jamaica, United States Hilton Garden Inn QueensJFK Airport Full time

    Overview Opportunity:  Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.  Compensation: $18/hr Your Growth PathFront Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager Your Focus Immediately greet guests and offer to assist with their...

  • Guest Service Agent

    1 month ago

    Jamaica, United States Hilton Garden Inn Full time

    Overview Opportunity:  Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.  Compensation: $18/hr Your Growth Path Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager Your Focus Immediately greet guests and offer to assist with...

  • Guest Service Agent

    7 days ago

    Jamaica, United States Hilton Garden Inn Full time

    Overview Opportunity:  Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.  Compensation: $19/hr Your Growth Path Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager Your Focus Immediately greet guests and offer to assist with...

  • Guest Service Agent

    1 month ago

    Jamaica, New York, United States Hilton Garden Inn QueensJFK Airport Full time

    OverviewOpportunity: Guest Service AgentGreet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Compensation: $18/hrYour Growth PathFront Desk Supervisor or Sales Coordinator – Front Office Manager or Sales ManagerYour FocusImmediately greet guests and offer to assist with their...

  • Guest Services Agent

    3 weeks ago

    Jamaica, United States Resorts World New York Full time

    Responsible for providing quality guest service as it pertains to checking in/out of hotel guests; to include mail/message service; taking hotel reservations; and concierge services in a gracious and professional manner. Demands accuracy with daily accounting procedures. As such the Guest Services Agents assume a pivotal role in each and every logístical...

  • Front Desk Agent $20

    2 weeks ago

    Jamaica, United States Aimbridge Hospitality Full time

    $20.00/ HR FULL-TIMEMORNINGS AND EVENINGS MUST BE AVAILABLE FOR BOTH 7:00 am-3:30 pm SHIFT AND 4:00 pm-12:30 am SHIFTFRONT DESK OR HEAVY CUSTOMER SERVICE EXPERIENCE REQUIRED Front Desk Agents are responsible for greeting and registering the guest pro Front Desk, Agent, Hospitality, Operations, Hotel, Customer Service

  • Insurance Account Representative

    4 weeks ago

    Jamaica, United States Jose Rivera - State Farm Agent Full time

    **Position Overview**: Do you have aspirations to run your own business? If so, you may want to consider working in the office of Jose Rivera - State Farm Agent. As a member of our agency team, you have an opportunity to experience first-hand what it takes to be a State Farm Agent. You will build and develop customer relationships within the community to...

  • Customer Service Agent

    1 week ago

    Jamaica, United States CEDAR PARK GROUP Full time

    Cedar Park Med is looking to hire Customer Service Agents for a 4 month pilot program - on-site Customer Service Agents at John F. Kennedy (JFK) International Airport in New York to drive the implementation and adoption of a new technology solution making the travel experience cleaner, safer and more enjoyable.  **Duties**: - Communicate with customers...

  • Office Representative

    4 weeks ago

    Jamaica, United States Jose Rivera - State Farm Agent Full time

    **Position Overview**: Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Office Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self...

  • Customer Service Agent

    2 weeks ago

    Jamaica, United States CEDAR PARK GROUP Full time

    Cedar Park Med is looking to hire Customer Service Agents for a 4 month pilot program - on-site Customer Service Agents at John F. Kennedy (JFK) International Airport in New York to drive the implementation and adoption of a new technology solution making the travel experience cleaner, safer and more enjoyable.  **Duties**: - Communicate with customers...

  • Passenger Service Agent

    4 weeks ago

    Jamaica, United States dnata Full time

    Overview dnata is hiring Passenger Service Agents at JFK Airport! Pay Rate $20.00/hr. Fluent in English and Spanish Shift hours 7:00am-12:00pm; 5:00pm-10:00pm * Weekly pay, 401K, paid time off, paid training and company uniforms * We are "Reconnecting a Better World" through our best-in-class team of dedicated, passionate, and highly trained aviation...

  • Insurance Account Representative

    1 month ago

    Jamaica, United States Jose Rivera - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewDo you have aspirations to run your own business? If so, you may want to consider working in the office of Jose Rivera - State Farm Agent. As a member of our agency team, you have an opportunity to experience first-hand what it takes to be a State Farm Agent. You will build and develop customer relationships...

  • Office Representative

    4 weeks ago

    Jamaica, United States Jose Rivera - State Farm Agent Full time

    Position Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Office Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter...

  • Office Representative

    1 month ago

    Jamaica, United States Jose Rivera - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Office Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you...

  • Passenger Service Agent

    3 weeks ago

    Jamaica, United States COUNCIL FOR AIRPORT OPPORTUNITY Full time

    **Summary** Council for Airport Opportunity (CAO) is a non-profit organization that supports the airport community with its talent acquisition needs. CAO has a proven track record for sourcing and staffing the right talent for top companies at JFK, Newark, and LaGuardia Airports. The **Passenger Service Agent **will work onsite at JFK Airport. **Duties &...

  • Passenger Service Agent

    4 weeks ago

    JAMAICA, United States dnata Full time

    dnata is hiring Passenger Service Agents at JFK Airport!Pay Rate $20.00/hr.Fluent in English and Spanish Shift hours 7:00am-12:00pm; 5:00pm-10:00pm* Weekly pay, 401K, paid time off, paid training and company uniforms * We are “Reconnecting a Better World” through our best-in-class team of dedicated, passionate, and highly trained aviation...

  • Jfk Passenger Service Agent

    4 weeks ago

    Jamaica, United States Unifi Aviation, LLC Full time

    **N.B.**: INTERVIEWS BY APPOINTMENTS ONLY. NO WALK-INS ACCEPTED. Passenger Service Agents are the first line of defense for our customers! This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily! **Responsibilities**: - Assist passengers with a smile and friendly...

  • Front Desk Agent $20

    4 weeks ago

    Jamaica, United States Courtyard Jfk International Full time

    Job Summary: - **$20.00/HR FULL-TIME**: - ** MORNINGS AND EVENINGS**: - **_ MUST BE AVAILABLE FOR BOTH 7:00am-3:30pm SHIFT AND 4:00pm-12:30am SHIFT_**: - ** FRONT DESK OR HEAVY CUSTOMER SERVICE EXPERIENCE REQUIRED** Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling...