Lead Barista

1 month ago

Rochester Hills, United States Barnes & Noble, Inc. Full time

Job Summary

As a lead barista, you make the customer experience exceptional by sharing the passion and enthusiasm you have for the Cafe, with every customer interaction. As a deputy to the cafe manager (CM), you coach, inspire, and support an environment for baristas to grow and develop. Your desire to lead the team and coach others to deliver our service standards supports the achievement of sales goals and efficiencies. In your role, you work closely with the CM to strategize and analyze the team's efforts to ensure the delivery of high-quality beverages and food products for memorable customer experiences. In your role, you help the cafe team understand the importance of putting the customer first ahead of everything and anything else.

Employment Type

Full-Time

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