Health Information Technician

3 days ago

Milwaukee, United States MILWAUKEE HEALTH SERVICES SYSTEM Full time

Health Information Technician

POSITION SUMMARY: Primarily responsible for the Release of Information for MHSI. Processing includes both locations (MLK and Coggs) and all incoming requests for copies of PHI. Processes and delivers PHI to requestors according to the Federal Health Insurance Portability and Accountability Act (HIPAA), Federal Privacy Act, and Wisconsin Release of Information laws. Schedules chart audit reviews virtually and in person.

POSITION-SPECIFIC COMPETENCIES/ESSENTIAL FUNCTIONS/DUTIES & RESPONSIBILITIES:

* Excellent customer service: Greets all patients and team members with a positive attitude and demeanor. Addresses patient needs to ensure they have a superior experience. Displays empathy, actively listens and communicates clearly and effectively. Demonstrate excellent customer service skills through direct patient contact, over the phone, and meeting the organization's internal needs. Communicate effectively within the organization and express ideas and information clearly and concisely in verbal and written form. Actively contribute to the morale and teamwork of the staff and facility and always present a positive attitude and patient-minded vision, with patient satisfaction as the continuing goal.
* Receive and complete requests in a timely and efficient manner: Sorting, scanning, and indexing MHSI-approved documents while maintaining accuracy and consistency. Process medical record requests accurately, releasing only requested information. Preventing medical records breaches and/or reporting a medical records breach to the manager immediately. Handle all requests and inquiries for patient information, dispersing the information with accountability to all regulatory entities and according to the facility's policies and procedures.
* Scanning: All physician mail must be scanned into the appropriate patient chart and sent to the appropriate provider's review list through the electronic health record system to obtain the provider's signature.
* Call management: Displays a natural ability for customer service, good listening skills, effective communication skills, and an enthusiastic attitude. Displays excellent critical thinking and problem-solving skills. Answer department telephones and route calls as necessary. Maintain a presence in a department phone queue.
* External ROI Services: Upload appropriate requests to the external ROI software platform. Compile and electronically submit requests and records to the external ROI software platform. Review weekly for notes and billing questions.


* Knowledge: Knowledge of statutes and appropriate handling of records pertaining to Mental Health and HIV. Knowledge of HIPAA guidelines and the HIPAA Privacy Rule and the prevention of Protected Health Information (PHI). Demonstrate a complete understanding of the release of information process; including guidelines in training, regulatory procedures, and facility policy and procedures as they relate to patient care information and billing information. Always maintain the confidentially of all patient information, both while on and off duty. Attend training sessions, as required.


* Maintain medical records by checking and verifying that information is complete and has been reviewed by the physician of record and signed off.


* Perform other related duties, as assigned, to ensure effective operation of the department and the organization.

POSITION REQUIREMENTS:

Education: Associate's degree in health information management technology preferred, or equivalent combination of education and/or experience. Medical Terminology course preferred

Experience: Two plus years of medical records experience. Analytical ability to gather and interpret data to identify discrepancies, problems, or issues, to determine compliance with regulations, policies, and procedures and to apply sound judgment. Have experience and/or training in computerized health care systems.

Expertise: Proficient in typing and data entry on the computer. Ability to prepare reports. Communication and interpersonal skills for contact with internal and external customers to obtain and interpret a variety of information based on knowledge of departmental practices. Basic knowledge of all office equipment.

Language: Comprehend and use basic language either written or spoken to communicate information and ideals.

Hours of Work: M-F Various

Travel: Ability to travel between both locations as workload dictates

Milwaukee Health Services, Inc. is an equal opportunity employer.

Milwaukee Health Services, Inc. does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, or veteran status.

  • Health Information Technician

    3 days ago

    Milwaukee, Wisconsin, United States MILWAUKEE HEALTH SERVICES SYSTEM Full time

    Health Information TechnicianPOSITION SUMMARY: Primarily responsible for the Release of Information for MHSI. Processing includes both locations (MLK and Coggs) and all incoming requests for copies of PHI. Processes and delivers PHI to requestors according to the Federal Health Insurance Portability and Accountability Act (HIPAA), Federal Privacy Act, and...

  • Health Information Specialist

    3 days ago

    Milwaukee, Wisconsin, United States MILWAUKEE HEALTH SERVICES SYSTEM Full time

    The Health Information Technician role at Milwaukee Health Services, Inc. is a critical position that requires exceptional customer service skills and attention to detail. The primary responsibility of this role is to ensure the timely and efficient processing of medical records requests, maintaining accuracy and consistency in all aspects of the job.The...

  • Release of Information Expert

    2 days ago

    Milwaukee, Wisconsin, United States MILWAUKEE HEALTH SERVICES SYSTEM Full time

    Key ResponsibilitiesThe Health Information Technician will be responsible for:Receiving and completing medical records requests in a timely and efficient mannerMaintaining confidentiality and adhering to regulatory requirementsUtilizing computerized healthcare systems to process requests and maintain accurate recordsProviding exceptional customer service to...

  • Mental Health Technician

    2 days ago

    Milwaukee, Wisconsin, United States Homes for Independent Living Full time

    The Mental Health Technician role at Homes for Independent Living involves working closely with clients to provide individualized support and guidance. You will be part of a dynamic team that delivers high-quality care in a supportive environment.About Our ServicesWe provide a range of behavioral health services designed to meet the unique needs of each...

  • Travel OB Technician

    1 week ago

    Milwaukee, United States PRIDE Health Full time

    Job DescriptionPRIDE Health is seeking a travel OB Technician for a travel job in Milwaukee, Wisconsin.Job Description & RequirementsSpecialty: OB TechnicianDiscipline: Allied Health ProfessionalDuration: 13 weeks36 hours per weekShift: 12 hours, nightsEmployment Type: TravelA Surgical Technician assists in surgeries by preparing operating rooms, sterilizing...

  • Travel OB Technician

    7 days ago

    Milwaukee, United States PRIDE Health Full time

    Travel OB Technician - $1,535 per week at PRIDE Health summary: A Travel OB Technician is responsible for assisting in surgeries by preparing operating rooms, sterilizing instruments, and supporting the surgical team during procedures. This role focuses on ensuring patient safety and maintaining sterile environments for optimal surgical outcomes. The...

  • Mobile Health Technician

    5 days ago

    Milwaukee, Wisconsin, United States Examinetics Full time

    Why Work at Examinetics?At Examinetics, we believe in supporting our employees' well-being and career growth. As a Mobile Health Technician, you'll enjoy a range of benefits that support your professional development and work-life balance.Some of the key perks of working at Examinetics include:A competitive hourly rate of $23.50, plus a guaranteed first-year...

  • Pharmacy Technician

    3 weeks ago

    Milwaukee, United States Pride Health Full time

    Job Title: Pharmacy TechnicianLocation: Milwaukee, WIJob Type: ContractDuration: 13 WeeksShift: Rotating weekdays (M-F) with shifts between 0600-1800, including rotating weekends and holidays Position Overview:Pride Health is seeking a skilled Hospital Pharmacy Tech for a 13–week assignment at a leading facility in Milwaukee, WI. This opportunity offers...

  • Pharmacy Technician

    2 weeks ago

    Milwaukee, United States Pride Health Full time

    Job Title: Pharmacy TechnicianLocation: Milwaukee, WIJob Type: ContractDuration: 13 WeeksShift: Rotating weekdays (M-F) with shifts between 0600-1800, including rotating weekends and holidays Position Overview:Pride Health is seeking a skilled Hospital Pharmacy Tech for a 13–week assignment at a leading facility in Milwaukee, WI. This opportunity offers...

  • Critical Care Technician

    4 days ago

    Milwaukee, Wisconsin, United States Froedtert Health Full time

    Job Summary:The role of a Critical Care Technician is to provide patient care in a perioperative and procedural setting. This involves assisting patients with tasks outlined in their clinic competency assessment related to basic nursing skills, personal care skills, basic restorative services, and activities of daily living. The technician will also perform...

  • Surgical Technician

    4 days ago

    Milwaukee, United States Supplemental Health Care Full time

    Job Description:Supplemental Health Care is seeking Surgical Technicians in Milwaukee, Wisconsin for a 12-week assignment at a partnering hospital. With our extensive local office network across the United States and our national support structures, you can trust that Supplemental Health Care will be there when you need us.Surgical Tech Contract Details:-...

  • Automotive Technician

    5 days ago

    Milwaukee, Wisconsin, United States GRUBES TOWING AND REPAIR Full time

    Job Description Job Description Benefits:Simple IRA retirementCompetitive salaryDental insuranceEmployee discountsFlexible scheduleFree uniformsHealth insurancePaid time offTraining & developmentVision insuranceJob SummaryWe are looking for an Automotive Technician to join our team We are busting at the seams and need another technician in the shop with a...

  • Environmental Services Technician

    5 days ago

    Milwaukee, Wisconsin, United States Froedtert Health Full time

    About the RoleFroedtert Health seeks an experienced Environmental Services Technician to join our team. In this role, you will be responsible for maintaining a clean and safe environment, adhering to safe practices and infection control measures, while providing excellent customer service.Key ResponsibilitiesOperate power equipment for maintenance and...

  • Travel OB Technician

    1 week ago

    Milwaukee, United States PRIDE Health Full time

    PRIDE Health is seeking a travel OB Technician for a travel job in Milwaukee, Wisconsin.Job Description & RequirementsSpecialty:OB Technician Discipline:Allied Health Professional Duration:13 weeks 36 hours per week Shift:12 hours, nights Employment Type:Travel A Surgical Technician assists in surgeries by preparing operating rooms, sterilizing instruments,...

  • Automotive Technician

    5 days ago

    Milwaukee, Wisconsin, United States Smith Automotive Full time

    Job Description Job Description **LOCATED IN PLEASENT HILL, IA**4 Day Work WeeksAre you an experienced automotive technician?Are you looking for a positive workplace you can call home?Are you tired of the dealership or chain-store life?Do you have a great attitude, a willingness to learn and the desire to reach your full potential?If you said 'yes' we want...

  • Patient Care Technician

    2 weeks ago

    Milwaukee, United States DaVita Inc. Full time

    4176 N 56th St, Milwaukee, Wisconsin, 53216-1276, United States of America DaVita is hiring Patient Care Technicians to administer hemodialysis to our dialysis patients! Dialysis experience is not required; we spend the first 9-12 weeks of employment in classroom and hands-on training! * Must be comfortable working around blood and needles. * Clinical...

  • Travel OB Technician

    1 week ago

    Milwaukee, United States Pride Health Full time

    PRIDE Health is seeking a travel OB Technician for a travel job in Milwaukee, Wisconsin. Read on to fully understand what this job requires in terms of skills and experience If you are a good match, make an application. Job Description & Requirements Specialty: OB Technician Discipline: Allied Health Professional Duration: 13 weeks 36 hours per week ...

  • Healthcare Technician

    2 days ago

    Milwaukee, Wisconsin, United States Ascension Health Full time

    Our Commitment to Excellence:At Ascension Wisconsin, we are committed to delivering exceptional patient care and service. As a CNA/Patient Care Technician, you will play a vital role in supporting our healthcare professionals to provide high-quality care to our patients. Your responsibilities will include performing basic clinical and non-clinical patient...

  • Information Specialist

    7 days ago

    Milwaukee, United States Eco Block MFG Full time

    Job DescriptionJob DescriptionAbout us:Eco Block MFG is a progressive and environmentally-conscious company specializing in the manufacturing of sustainable building materials. By utilizing innovative processes, we focus on creating products that not only enhance the properties they find themselves in but also contribute positively to the environment. Our...

  • Patient Care Technician

    4 days ago

    Milwaukee, United States DaVita Inc. Full time

    117 N Jefferson St, Milwaukee, Wisconsin, 53202, United States of America DaVita is hiring Patient Care Technicians to administer hemodialysis to our dialysis patients in Milwaukee! Dialysis experience is not required; we spend the first 9-12 weeks of employment in classroom and hands-on training! * Must be comfortable working around blood and needles. *...