Inpatient Unit Clerk

4 days ago

Ann Arbor, United States University Of Michigan (The Regents @ Ann Arbor) Full time

Job Summary

Admit, transfer and discharge patients on one or more inpatient units. Receive and assist patients, visitors and staff providing excellent customer service. Answer patient calls in a professional manner. Process physician's orders and referrals. Respond to emergent situations in a calm, correct, and professional manner. Record and coordinate patient appointments and tests. Procure supplies, equipment and services for patients. Maintain census information. Assist in the training of new unit clerks, and orient staff to new policies and procedures.

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Why Join Michigan Medicine?

Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world's most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

What Benefits can you Look Forward to?

* Excellent medical, dental and vision coverage effective on your very first day
* 2:1 Match on retirement savings
* New to U of M employees may qualify for a $1500 Sign-on Bonus. ($750 paid after 6 months, and $750 after 1 year)

Required Qualifications*

* Customer service experience.
* Excellent and demonstrated interpersonal and problem solving skills.
* Multitasking ability
* Ability to work with many details with accuracy
* Data entry or computer experience

Desired Qualifications*

* Previous experience as an inpatient clerk in a medical setting
* Knowledge of medical terminology
* Knowledge of hospital policies and procedures.

Work Schedule

* Part time - 24 hrs/wk
* Work Schedule 11:30 pm - 7:30 am
* Includes rotating weekends and holidays.
* Must be able to complete a 4 week - 40 hour/week training program consisting of at least two weeks training on Day Shift (7:15 AM - 3:45 PM) before transitioning to night shift.

Work Locations

University Hospital / CVC

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes

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