Hospice Director of Clinical Services RN, Hospital

Job Title

Hospice Director of Clinical Services RN, Hospital

Location

Lisle, IL, USA

Additional Location(s)

Northbrook, IL, USA

Employee Type

Employee

Working Hours Per Week

40

Job Description

Summary

The Director of Clinical Services is to plan, execute, and finalize projects under the guidance of the Vice President of Clinical Operations. This includes acquiring resources, coordinating the efforts of team members, define objectives and oversee quality control throughout the project to complete assigned projects. The Director of Clinical Services plans, directs or coordinates the various operations of the organization; which includes all supportive services and programs.

Essential Duties and Responsibilities

include the following. Other duties may be assigned as necessary.

* Direct and manage project/program development from beginning to end.
* Supervise and develop the Clinical Supervisors
* Direct and manage global needs of After Hours for all Hospice entities/branches.
* Define the scope, goals and deliverables that support the business goals in collaboration with the VP of Clinical Operations.
* Develop, organize and recruit new business.
* Participates as needed in the budget preparation for program development.
* Actively participates in quality assessment performance improvement teams and activities.
* Gather and work with others to analyze organization-wide data and report to VP of Clinical Operations or designee.
* Assist with identifying areas for improvement and report to VP of Clinical Operations in a systematic way.
* Work with improvement teams to set aims, determine outcome measures, help identify changes to test, and determine process measures and help the team until desired outcome is achieved.
* Provide technical improvement skills and coaching to teams as needed.
* Ensure that team is documenting progress and activities.
* Reviews and evaluates existing clerical and administrative policies and practices to determine if current methods provide the means for the staff to carry out their responsibilities and achieve projected goals.
* Participates in the review, analysis, and appraisal of the effectiveness of the total Agency program.
* Supervises job classifications and job descriptions of professional personnel.
* Selects and maintains a qualified, well-organized staff to provide care for the needs of the patients.
* Establishes staffing patterns, which reflect the quality and quantity of various personnel necessary to plan, provide, and supervise the care rendered to patients and families.
* Establishes methods for coordination of care and services.
* Gives leadership in promoting and maintaining standards for giving good quality care by all members of the patient care team.
* Supervises and provides in-services to improve practices within the Agency.
* Consults with supervisors and staff, individually or in groups, regarding patients or families, special programs, or service programs.
* Consults with the physician's in matters relating to patient care services.
* Periodically reviews policies relevant to patient care with the Professional Advisory Committee.
* After Hours oversite- consistency, accountability, and support to additional entities as needed.
* Reception support and oversite- accountability, Ring outcomes.
* May also have the responsibility of those duties outlined in the Staff Nurse job description.

Additional Duties when acting as Administrator:

* Organizes and directs the Hospice ongoing day to day operations
* Maintains ongoing liaison among owner and personnel
* Employs qualified personnel
* Ensures adequate personnel education and evaluations
* Ensures the accuracy of public information materials and activities
* Implements an effective budgeting and accounting system
* All other duties as assigned by supervisor.

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

* Must possess an Associate Degree from an accredited School of Nursing, Bachelors Degree in Nursing preferred.
* A minimum of two (2) years of experience working as a Registered Nurse including some medical/surgical experience and/or an acute care or home care setting is preferred.
* Minimum of two (2) years of management experience preferred.
* Competent and proficient in understanding of the Hospice benefit and philosophy.
* Solid working knowledge of current systems.
* Experience at working both independently and in teams, collaborative environment is essential.
* Can conform to shifting priorities, demands and timelines through analytical and problem solving capabilities.
* Reacts to project adjustments and alterations promptly and efficiently.
* Flexible during times of change.
* Strong written and oral communication skills.
* Strong interpersonal skills.
* Strong Customer Service skills.
* Good team building skills.
* Must demonstrate effective leadership ability.
* Must effectively communicate in writing and verbally.
* Must demonstrate good decision making skills as well as ability to think critically and problem solve.
* Must be able to use good and sound clinical judgment.
* Must be able to document accurately and appropriately.
* Detail orientated.
* Maintain confidential information.
* Must be empathetic, non-judgmental, tactful, responsible, professional and organized.
* Proficient in Microsoft Office Suite, including Excel
* Experience with HCHB.
* Experience in electronic medical records and web based applications.

Certificates, Licenses, Registrations

Must have and maintain in good standing professional license, certificate, or registration, as applicable.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, climb stairs, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms.

The employee frequently lifts and/or moves up to 20 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job generally operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. While performing the duties of this position, the employee may travel by automobile and be exposed to changing weather conditions.

COMMENTS

This description is intended to describe the essential job functions, the general supplemental functions, and the essential requirements for the performance of this job. It is not an exhaustive list of all duties, responsibilities, and requirements of a person so classified. Other functions may be assigned, and management retains the right to add or change the duties at any time.

NOTICE:

* Successful completion of a drug screen prior to employment is part of our background process, which includes medical and recreational marijuana.
* By supplying your phone number, you agree to receive communication via phone or text.
* By submitting your application, you are confirming that you are legally authorized to work in the United States.

Residential Home Health and Residential Hospice is an Equal Opportunity Employer