Customer Experience Support
1 week ago
**Job Summary:**
Under direct supervision, this position is responsible for performing highly detailed clerical tasks and general clerical support to various teams
**Job Description:**
**Key Responsibilities:**
- Book loads and enter orders tendered from customers. Schedule pick-up and delivery, trace and obtain load updates, and assist internal customers with problems on loads. Monitor freight in transit and customer location requests for appointments
- Perform general administrative duties, clerical duties (processing and coding documents, maintaining records and files, etc.) and compile and arrange data
**Qualifications:**
**Minimum Qualification:**
+ High School Diploma/GED with less than 1 year of working experience
**Preferred Qualification:**
+ Ability to communicate effectively
+ Ability to multitask
+ Ability to prioritize
+ Ability to quickly learn new systems
+ Keyboarding and typing
+ Ability to meet or exceed customer needs and expectations and provide excellent service
+ Ability to process information with high levels of accuracy
This position is not eligible for employment-based sponsorship.
**Education:**
GED (Required), High School (Required)
**Work Experience:**
Transportation/Logistics, Clerical/Administrative, Customer Service/Account Manager
**Job Opening ID:**
00568195 Customer Experience Support (Evergreen) (Open)
J.B. Hunt Transport, Inc. affirms its belief in equal employment opportunity for all employees and applicants for employment in all terms and conditions of employment. J.B. Hunt is committed to both the spirit and the letter of affirmative action law and continues its good-faith efforts to comply with all applicable government laws and regulations. The company is committed to basing employment decisions on the principles of equal employment opportunity. J.B. Hunt will recruit, hire, compensate, offer benefits to, upgrade, train, layoff, terminate, and/or promote individuals without discrimination in regards to race, color, religion, sex, national origin, age, sexual orientation, gender identity, status as a qualified individual with a disability, status as a protected veteran, or other bases by applicable law.
J.B. Hunt Transport, Inc. offers reasonable accommodation in the employment process for individuals with disabilities. If you need assistance in the application process due to a disability, you may request accommodation at any time by calling 1-800-777-4968.
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