Client Support Service

2 weeks ago


Columbus, United States Veterans Sourcing Group Full time
REQUIREMENT DETAILS

Job Title: Customer Service - Banking/Financial Services 
Location: Columbus, OH- Onsite
Pay Rate: $19.17/hr on W2
Duration: 6-month contract with Possible extension
Interview Mode: Zoom

Must have either 1 of the following criteria:
  1. College Degree
  2. Recent financial call center experience

Position Description
  • Client Support Service Professionals handle incoming phone calls regarding various service inquiries on Bank's accounts.
  • Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics.
  • Functional support areas include Bank's Cash Management products and services, Bank's Online (client website) and Mobile app, and general account or financial related inquiries.
  • Successful applicants will be highly professional, career driven, and committed to World-Class Service.
    • Ability to contribute in a fast paced, team-oriented environment.
    • Aptitude to multi-task and adjust quickly to change in a busy financial service center


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