Pharmacy Operations Supervisor

3 weeks ago

Washington, United States Children's National Hospital Full time
The Supervisor, Pharmacy Operations will serve as a member of the pharmacy management team. He/she will provide leadership and be responsible for management of multiple pharmacies, services and clinical pharmacists. He/she will be responsible for development of new programs, performance improvement, and other management activities in collaboration with other departments.

Qualifications:
Minimum Education
Bachelor's Degree Graduate of an accredited School of Pharmacy. Bachelor of Pharmacy and/or Doctor of Pharmacy (PharmD) preferred. .

Minimum Work Experience
5 years At least 5 years of Pharmacy practice experience (minimum 3 years in a hospital setting). 1 year supervisory or 2 years administration/team leader experience. .

Required Skills/Knowledge
Individual with an expertise in inpatient pharmacy operations and practices. A strong knowledge of JCAHO and other regulatory agencies' requirements. Ability to lead and manage clinical pharmacists on a daily basis.
Experienced in department budgeting. Proficient in compiling and analyzing data to support decision making.

Required Licenses and Certifications
Pharmacist Pharmacist Licensure in the District of Columbia .

Functional Accountabilities
Strategic Planning
  • Contribute to the strategic plan for the department services, including short-term and long-term goals.
  • Implement stragetic plans to improved inpatient workflow processes for pharmacists.
  • Collaborate with upper management to evaluate the current inpatient processes as well as new programs that will improve effectiviness, feasibility, and cost.
  • Ensure compliance with organization and departmental policies and procedures, as well as regulatory standards.
Compliance Management
  • Provide accurate record keeping and documentation for dispensing activities in compliance with regulatory standards.
  • Facilitate in off-site storage of records/documentation as well as retrieval based on regulatory standards.
  • Communicate IT record keeping needs to informatics pharmacist(s) as needed to maintain compliance based on regulatory standards.
Pharmaceutical Care Operations
  • Review and update compounding formularies annually.
  • Maintain adequate equipment for compounding and create a plan for regular maintenance for equipment.
  • Maintain and document appropriate storage of all medications in the main inpatient and satellite pharmacies.
  • Work with reverse distributor to ensure thorough inventory outdate checking.
Human Resource Management
  • Provide oversight of all clinical pharmacists to achieve accurate and precise work.
  • Assess employee skills and aptitude; provide development and career advancement opportunities when appropriate
  • Develop, implement and monitor performance improvement plans when indicated. Initiate corrective/disciplinary action
  • Assist with scheduling of clinical pharmacists as well as provide orientation for new clinical pharmacists and document their training in their HR files.
Organizational Accountabilities
Organizational Accountabilities (Leader)
Deliver
  • Set and clearly communicate team goals and priorities in alignment with departmental goals and budgets
  • Develop the budget and assign resources to meet the team goals
  • Provide the resources and guidance required for employees to perform effectively
  • Develop procedures to ensure high safety and quality, and course-correct as needed
  • Identify customers' needs and ensure service excellence in meeting those needs
Engage
  • Be the link between the department and the team in defining the strategies to meet team goals
  • Provide prompt and clear feedback to staff and support their performance
  • Ensure team adherence to organizational regulations
  • Manage the working environment to promote productivity and motivation
  • Represent the team in clearing obstacles to high performance
  • Hire staff and develop their capabilities
  • Monitor and promote strong employee engagement
Grow
  • Encourage and share new ways of making the right work easier to do
  • Recognize and share incremental improvements in operations
  • Promote the success of organizational and department initiatives by clearly aligning programs to the mission

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