Part Time Front Desk Agent-Sunday-Monday-$14.50

5 days ago


Hilliard, United States Aimbridge Hospitality Full time

Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay while maximizing room revenue and occupancy.


QUALIFICATIONS:

  • High School diploma or equivalent required; College course work in related field helpful. 
  • Experience in a hotel or a related field preferred. 
  • Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests. 
  • Demonstrate the ability to multi-task be detail-oriented and be able to problem solve in order to effectively deal with internal and external customers. 
  • Must be able to convey information and ideas clearly. 
  • Must be able to evaluate and select among alternative courses of action quickly and accurately. 
  • Must work well in stressful high pressure situations. 
  • Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. 
  • Must be effective at listening to understanding and clarifying the issues raised by co-workers and guests. 
  • Must be able to work with and understand financial information and data and basic arithmetic functions. 
  • Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing 
  • Ability to read comprehend and write simple instructions and/or short correspondence and memos 
  • Ability to use logic to define the problem collect information establish facts draw valid conclusions interpret information and deal with abstract variables for unique or unfamiliar situations 
  • An operational knowledge of Microsoft Office suite 
  • Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays 
  • Holds an understanding of hotel products and guest services (i.e. lifestyle full service resort etc) 
  • Ability to participate in the creation of an enjoyable work environment 

RESPONSIBILITIES:

  •  
  • Approach all encounters with guests and associates in a friendly service oriented manner.
  • Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards).
  • Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
  • Comply at all times with Aimbridge Hospitality policies standards and regulations to encourage safe and efficient hotel operations.
  • Greet and welcome all guests approaching the Front Desk in accordance with Aimbridge Hospitality standards; maintain a friendly and warm demeanor at all times.
  • Maintain proper operation of the telephone switchboard and ensure that all Aimbridge Hospitality performance standards are met.
  • Handle requests for information mail and messages in an efficient and courteous manner.
  • Answer guest inquires about hotel service facilities and hours of operation.
  • Answer inquiries from guests regarding restaurants transportation entertainment etc.
  • Establish and maintain good communications and team work with fellow associates and other departments within the hotel.
  • Be aware of all rates packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates.
  • Obtain all necessary information when taking room reservations and follow rate quoting scenario.
  • Be familiar with all Aimbridge Hospitality policies and house rules as well as hospitality terminology.
  • Have knowledge of and assist in emergency procedures as required.
  • Handle check-ins and check-outs in a friendly efficient and courteous manner.
  • Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
  • Ensure logging and delivery of packages mail and messages as needed to guests and meeting rooms.
  • Use proper two-way radio etiquette at all times when communicating with other associates.
  • As needed deliver guest items such as luggage newspapers messages packages amenities or other items requested by guests or team members
  • Maintain an up to date working knowledge of all property amenities as well as any special events local area attractions and things to do around the hotel.
  • Perform other duties as assigned which may include but is not limited to the following: helping coworkers in other areas of the hotel maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds


 

Our home-style hotel is within walking distance of a lively mix of shops and restaurants, including the Market at Mill Run Shopping Center. Visitors will enjoy easy access to Interstate 270, Interstate 70 and Interstate 71 from our hotel.

Guests are at home in a spacious suite at our Columbus hotel. They will wake up each morning to a complimentary hot full breakfast in the cozy lodge. They can relax after a long day with complimentary evening social served Monday through Thursday. Guests can savor all the comforts of home, including complimentary internet access throughout our hotel. We offer unparalleled hospitality at our hotel in Hilliard, Ohio.


As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.


After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

  • Now offering Daily Pay Ask your Recruiter for more details
  • Medical, Dental, and Vision Coverage
  • Short-Term and Long-Term Disability Income
  • Term Life and AD&D Insurance
  • Paid Time Off
  • Employee Assistance Program
  • 401k Retirement Plan




  • Hilliard, United States Aimbridge Hospitality Full time

    Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making Front Desk, Agent, Part Time, Hospitality, Operations, Hotel


  • Hilliard, United States Aimbridge Hospitality Full time

    Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making Front Desk, Agent, Part Time, Hospitality, Operations, Hotel


  • Hilliard, United States Aimbridge Hospitality Full time

    Job Summary Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous...


  • Hilliard, United States Aimbridge Hospitality Full time

    Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient...


  • Hilliard, Ohio, United States Planet Fitness - Duo Fit, LLC Full time

    This role is ideal for those who enjoy working in a dynamic environment and take pride in delivering exceptional service to our members. As a Customer Service Representative Second Shift, you will be responsible for providing top-notch service, handling front desk activities, and maintaining the overall cleanliness of the club.Key AccountabilitiesDeliver...


  • Hilliard, Ohio, United States Crunch - Fitness Gurus Full time

    Company OverviewAt Crunch - Fitness Gurus, we pride ourselves on providing an exceptional member experience. Our team is dedicated to fostering a supportive environment that encourages individuals to reach their fitness goals.As a Front Desk Associate, you will play a vital role in ensuring our members feel welcome and supported throughout their journey with...


  • Hilliard, Ohio, United States Dee Miller - State Farm Agent Full time

    About the Role:We are seeking a skilled Help Desk Professional to join our team at Dee Miller - State Farm Agent. As a key member of our staff, you will be responsible for delivering exceptional customer service by responding to customer inquiries and resolving issues promptly.Main Duties:Process insurance claims and maintain accurate records.Essential...


  • Hilliard, United States Gordon Food Service Full time

    Gordon Food Service Store LLC Location: 1935 Hilliard Rome Rd, Hilliard, OH, 43026-7920 Hiring Immediately! Weekly Pay Store Hours - Monday through Saturday 7AM-8PM; Sunday 9AM-6PM Holidays Off - We are CLOSED on Thanksgiving, Christmas, New Year's Day and Easter. Advancement - High internal promotion rate and development programs available! Gordon Food...


  • Hilliard, Ohio, United States Planet Fitness - Duo Fit, LLC Full time

    Job SummaryWe are seeking a motivated and customer-focused individual to join our team as a Customer Service Representative Second Shift. As a key member of our front desk staff, you will be responsible for providing exceptional service to members, prospective members, and guests. This is a full-time or part-time opportunity with a shift from 2pm to 10pm.Key...

  • Front Desk Sales

    5 days ago


    Hilliard, United States Massage Envy Full time

    OverviewWhere Better Careers Begin! Massage Envy Hilliard 3965 Trueman Blvd. Hilliard, OH 43026 Do you have a passion for helping others? At the Massage Envy Hilliard franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our...


  • Hilliard, United States Burlington Full time

    At Burlington, we embrace the many facets of diversity that strengthen our communities where we live and work every day. If you want to grow your retail career with a caring and inclusive organization, come join us as a Burlington Stores **Full-Time** **Customer Service Supervisor** or **Full-Time Selling Floor Supervisor!** As a Retail Front End Supervisor,...


  • Hilliard, United States Burlington Stores Full time

    At Burlington, we embrace the many facets of diversity that strengthen our communities where we live and work every day. If you want to grow your retail career with a caring and inclusive organization, come join us as a Burlington Stores Full-Time Customer Service Supervisor or Full-Time Selling Floor Supervisor! As a Retail Front End Supervisor, you'll be...


  • Hilliard, Ohio, United States Planet Fitness - Duo Fit, LLC Full time

    We are seeking a highly motivated and customer-centric individual to join our team as a Customer Service Representative Second Shift. As a key member of our team, you will be responsible for providing exceptional service to our members, handling front desk activities, and maintaining the overall cleanliness of the club.Main DutiesGreet members, prospective...


  • Hilliard, United States Destination Pet LLC Part time

    Job DescriptionJob DescriptionWelcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring creative innovation every day. We are revolutionizing the pet industry. Join us!We are looking to add an...


  • Hilliard, Ohio, United States Planet Fitness - Duo Fit, LLC Full time

    Job SummaryOur Front Desk Support Specialist will provide exceptional customer service to members, prospective members, and guests. This role involves handling front desk activities, including answering phones, checking IDs, new member sign-ups, and providing tours of the club.Key ResponsibilitiesProvide excellent customer service and respond to member...

  • Floor Tech

    5 days ago


    Hilliard, United States KBS Full time

    Kellermeyer Bergensons Services (KBS) has immediate full-time, permanent openings to join our Warehouse Floor Tech crew. If you enjoy working in a fast-paced environment and helping make an impact on safety in the workplace, then this is the job for you! What are you waiting for, APPLY TODAY and join the KBS Crew! Se Habla Español For more than fifty...


  • Hilliard, United States Burlington Full time

    If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a **Customer Service Lead** ! **Overview:** As the Part Time Customer Service Lead, under the guidance of the Assistant Store Manager and Customer Service Supervisor, youll be responsible for...


  • Hilliard, Ohio, United States Crunch - Fitness Gurus Full time

    Job DescriptionAt Crunch - Fitness Gurus, we are seeking a detail-oriented individual to join our team as a Front Desk Associate. As a key member of our staff, you will provide exceptional customer service to members, guests, and staff. Your primary responsibilities will include greeting and directing individuals as they enter the gym, answering inquiries...


  • Hilliard, United States Burlington Full time

    If you want an exciting job with one of the largest off-price retail stores in the nation, join the Burlington Stores, Inc. as a Retail Sales Associate! Are you an outgoing, upbeat, people-person with great organizational skills? Would you thrive in a high-energy environment where associates work together to drive results? Is it important to you to make a...


  • Hilliard, Ohio, United States Planet Fitness - Duo Fit, LLC Full time

    About the RoleWe are looking for a highly skilled and enthusiastic individual to fill the position of Customer Service Representative Second Shift. As a member of our front desk team, you will play a crucial role in delivering exceptional service to our members and ensuring their overall experience is positive and engaging.Key Responsibilities:Provide...