Interim Supervisor III

1 day ago


Rosemont, United States Tapestry, Inc. Full time

Essential Duties & Responsibilities:

Client & Service Expert:

* Partner with Store Manager to develop business driving initiatives that build a repeat business or attract a new customer to the store.
* Communicate and achieve store productivity targets including sales per hour, adt, upt, and capture rate.
* Ensure all associates complete the sales training program and develops strong product knowledge across all categories.
* Model and supervise the selling environment, provide consistent coaching on sales training process in order to ensure the highest level of customer service and sales. Leadership Presence:
* Achievement of personal sales goals.
* Educate team on sales plans, personal sales goals, store stats and drives team to achieve them.
* Ensure the highest level of service is provided to all customers through extensive product knowledge and the completion of product profiles.
* Foster a team environment by creating a fun, competitive, inviting atmosphere. Building Brand Equity:
* Understand and communicate the kate spade new york brand aesthetic, brand philosophy and lifestyle to the sales team and customer.
* Ensure brand and operating standards are met to support brand consistency.
* Ensure store presentation standards are achieved and maintained. Operational Excellence:
* Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers and securing facility.
* Accurately processes all POS transactions and inventory functions such as transfers, receiving, fedex shipments, repairs and damages to maintain the integrity of the inventory.
* Adherence to Kate Spade loss prevention policies and operational procedures. Qualifications: Education & Experience Required:
* Minimum 2-3 years' experience in luxury goods or a comparable retail environment
* College degree preferred Skills and Abilities Required:
* Strong written and verbal communication skills
* Detail oriented
* Proactive ability to multi task and prioritize Physical Requirements:
* Available to work store schedule, as needed, including evenings and weekends
* Standing for extended periods of time
* Able to safely lift boxes up to 40 pounds
* Comfortable climbing ladders Kate Spade New York is an Equal Opportunity/Affirmative Action Employer: Minority/Female/Disabled/Vetera

Req ID: 112138



  • Rosemont, United States Tapestry, Inc. Full time

    Client & Service Expert: - Partner with Store Manager to develop business driving initiatives that build a repeat business or attract a new customer to the store. - Communicate and achieve store productivity targets including sales per hour, adt, upt Supervisor, Sales, Retail