Service Advisor

2 weeks ago

Ramsey, United States Pleasureland, Inc. Full time
Job Type

Full-time

Description

PleasureLand RV Center is the largest RV dealership in the Upper Midwest. We have been ensuring customer satisfaction and helping people select the right RV for their needs since 1971.

Position:

PleasureLand RV Center is currently hiring for a full time Service Advisor to join our highly successful team. We are looking for someone who is committed to helping our organization continue to prosper and grow. This position demands strong communication and organizational skills, above-average computer knowledge, an outstanding work ethic, and the ability to create long-term, professional relationships built on trust, honesty, and integrity.

Essential Job Functions:
  • Engage with customers in various different settings and effectively communicate their repair needs to the technician.
  • Present findings and estimates of repair to our customers, selling value added services and parts as needed.
  • Coordinate repairs with the In-House Service Center, Warranty companies, Manufacturers, Insurance companies, and other Outside Vendors.
  • Ensure all parts and labor are accounted for on work orders before finalizing.
  • Develop extensive product knowledge to provide an excellent customer experience.

Skills and Qualifications:
  • Previous Service Advisor experience in either a dealership or high-volume auto center preferred
  • Strong customer service skills required
  • Valid driver's license with a good driving record
  • Computer/Internet skills
  • Well organized
  • Ability to multi-task
  • Must be self-motivated
  • Respectful of co-workers
  • Positive attitude and honest
  • Goal Oriented
  • Must act in a professional manor at all times

We offer in-house training, a very competitive compensation, full benefits package, and a great family-like work environment.

We are an Equal Employment Opportunity Employer

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