Restaurant Server

4 weeks ago

Coronado, United States Loews Hotels Full time

Perched on its own 15-acre peninsula, Loews Coronado Bay Resort is a private oasis of tranquility near San Diego. This Coronado hotel offers views of the shimmering bay waters and the San Diego skyline. Welcome to Coronado's Secluded Water Escape.

Job Specific

* Maintains current knowledge of all menu offerings, to include ingredients, preparation method and time required, presentation and appearance
* Sets up assigned station with all required supplies, "Mis en Place"
* Greets guests in a polite professional manner according to Loews standards
* Suggestively sells menu items to guests so as to enhance the dining experience
* Records all aspects of guests order accurately and enters guest orders into POS terminal
* Coordinates placement of order so that the timing of preparation and delivery flows consistently throughout entire meal
* Monitors preparation of individual courses to ensure proper flow
* Inspects presentation of all food items to ensure that a quality product is delivered to the guests as ordered
* Serves all food and beverage items professionally, according to Loews Standards
* Monitors guests at all times, anticipates needs, responds to requests, ensures satisfaction
* Prepares and presents accurate, complete guest check
* Collects monies due and or applies charges to guest account using POS terminal
* Completes end of shift revenue report and cash deposit
* Performs all side work duties as assigned by manager/supervisor
* Other duties as assigned

General

* Promotes and applies teamwork skills at all times
* Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
* Is polite, friendly, and helpful to guests, management and fellow team members
* Executes emergency procedures in accordance with hotel standards
* Complies with required safety regulations and procedures
* Attends appropriate hotel meetings and training sessions
* Maintains cleanliness and excellent condition of equipment and work area
* Complies with hotel standards, policies and rules
* Recycles whenever possible
* Remains current with hotel information and changes
* Complies with hotel uniform and grooming standards

Qualifications

* High School diploma or equivalent
* One + years experience as a Food Server in high volume, upscale Hotel or Restaurant environment
* Thorough knowledge of food terminology, food service techniques and sanitation standards
* Exceptional guest service skills
* Basic computer skills
* Ability to stand, walk, stoop, bend and lift trays weighing up to 35 pounds repetitively during entire shift
* Ability to work flexible schedule to include weekends and holidays

The wage for this position is $16.00.

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