Customer Service Representative

22 hours ago

Fort Worth, United States Alliance Aviation Services Full time
Company Overview:

Alliance Aviation Services is an award-winning Fixed Based Operation (FBO) located at Fort Worth Alliance Airport. Alliance handles all types of civilian, military and cargo aircraft while offering world class service and state of the art facilities to pilots, passengers and military personnel.

Position Summary:

Alliance Aviation Services is seeking a polished, professional, and enthusiastic individual to perform customer service and administrative functions. The Customer Service Representative works directly under the guidance of the Customer Experience Manager to provide exceptional service to our customers while also performing administrative functions. The position requires an individual who excels in a fast-paced environment, works well in a team setting and is customer service driven, allowing them to interact professionally and courteously with all pilots, crew and passengers.

Responsibilities:
  • Greet and assist customers/clients in FBO
  • Greet customers/clients planeside with VIP carpet
  • Maintain presentable interior facility
  • Answer incoming phone calls and emails
  • Pick up FBO mail, sort and distribute
  • Execute fuel paperwork and process fuel sales
  • Maintain hangar and parking logs for aircraft
  • Maintain presentable crew cars for customer use
  • Maintain and wash base customer vehicles
  • Reserve, prepare contracts for and check-in rental vehicles on behalf of Enterprise
  • Assist customers with travel accommodations
  • Input customer information into TAS/FlightBridge and Salesforce
  • Assist customers with placing catering orders
  • Organize and file documents and reports
  • Inventory and place orders with vendors
  • Assist with marketing initiatives
  • Coordinate charter arrangements or inquiries
  • Assist in training new CSR
  • Reconcile hotel commissions
  • Reconcile Enterprise bill for crew rentals
  • Assist in operation/coordinating the Alliance Air Show, NASCAR and Indy car events and any additional events held at the airport
  • Arrange Hotels and rental cars for Air Show Performers
  • Performs related duties as assigned.

Required Skills/ Abilities:
  • Proficient in MS Office
  • Familiarity with Salesforce a plus
  • Ability to operate VHF and Two-Way Radios
  • Strong communication skills

Education and Experience:
  • High School diploma or equivalent required
  • Customer Service experience required (3 years of experience preferred)

EEO Statement:

Hillwood is committed to providing Equal Opportunity in Employment, to all applicants and employees regardless of, race, color, religion, gender, age, national origin, military status, veteran status, handicap, physical or mental disability, sexual orientation, gender identity, genetic information or any other characteristic protected by law.

#AAS

  • Customer Service Representative

    23 hours ago

    Fort Worth, United States Response Inc. Full time

    The consumer comes first within the hospitality industry and that is no exception with us. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you will be a part of creating and delivering...

  • Customer Service Representative

    2 weeks ago

    Fort Worth, United States Randstad North America, Inc. Full time

    Our client is looking for an expert customer service representative in Ft Worth, Texas! Preferred experience working the aerospace industry. Candidates must have knowledge working in microsoft office and excel. This role is fully in the office and ca Customer Service Representative, Customer Service, Representative, Retail, Staffing

  • Customer Service Representative

    23 hours ago

    Fort Worth, United States Synergistic-Designs, LLC Full time

    We are looking for an efficient and skilled Customer Service Representative for our call center. As a Customer Service Representative, your job is to provide excellent customer support to our clients. You will act as a liaison between our company and the clients.You will be required to respond to customers' queries and resolve them as soon as possible. Your...

  • Customer Service Representative

    2 days ago

    Fort Worth, Texas, United States 7-Eleven Full time

    About the RoleWe are seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service, responding to customer inquiries, and resolving issues in a timely and professional manner.You will also be responsible for maintaining a clean and organized store...

  • Customer Service Representative

    7 months ago

    Fort Worth, United States Composites One Full time

    At Composites One our culture is founded on a clear set of Core Values that has at its core Respect, Teamwork, and Communication. Our success is largely attributed to our ability to operate as one Team, respect each other in our daily interactions, a Customer Service Representative, Customer Service, Continuous Improvement, Representative, Composite, Retail

  • Customer Service Representative

    2 weeks ago

    Fort Worth, Texas, United States Grand Wireless Inc Full time

    Job DescriptionWe are seeking a motivated individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional mannerProvide product information and...

  • Customer Service Representative

    2 weeks ago

    Fort Worth, Texas, United States Texas Locations Full time

    Job OverviewWe are seeking a motivated and customer-focused Customer Service Representative to join our team at Texas Locations. This is an excellent opportunity for individuals who enjoy working in a fast-paced environment, providing exceptional service to customers, and ensuring seamless day-to-day operations.About the RoleThis full-time position involves...

  • Customer Service Representative

    1 week ago

    Fort Worth, Texas, United States Penske Truck Leasing Co., L.P. Full time

    Penske Truck Leasing Co., L.P. is seeking a skilled Customer Service Representative to join our team at our Fort Worth location.The ideal candidate will be responsible for ensuring that vehicles are fueled, cleaned, and safe before they hit the road again. This includes greeting customers, performing vehicle readiness inspections, and helping to maintain a...

  • Customer Service Representative

    6 months ago

    Fort Worth, United States Ada Business Solutions Full time

    As a Customer Service Representative, you'll be an integral part of our fast-paced environment, supporting on-site community fundraising initiatives and representing our clients with professionalism and impact.This is an entry-level role where your willingness to learn and commitment to success are key. We provide comprehensive training and ongoing...

  • Customer Service Representative

    2 weeks ago

    Fort Worth, Texas, United States Rule The Roost Nashville Hot Chicken Full time

    Job OverviewWe are seeking a reliable and experienced Customer Service Representative to join our team at Rule The Roost Nashville Hot Chicken. As a key member of our staff, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.Salary and BenefitsThe salary for this position is estimated to be...

  • Customer Service Representative

    3 days ago

    Fort Worth, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are offering a direct hire opportunity for a Customer Service Representative in Ft. Worth, Texas. As a Customer Service Representative, you will be a crucial part of our team, managing a high volume of inbound and outbound calls, assisting carriers with information about supplemental products, and ensuring all orders are...

  • Customer Service Representative

    1 month ago

    Fort Worth, United States Total Solutions Ltd Full time

    Customer Service Representative The Customer Service Representative (CSR) is responsible for providing the best possible service to the organization's customers by addressing and resolving customer & sales inquiries and problems, processing orders, preparing service orders, tracking quotes, and resolving billing issues. They are always expected to model...

  • Customer Service Representative

    1 month ago

    Fort Worth, United States Flex Employee Services Full time

    TITLE: Customer Service Representative TERM: Contract to Hire LOCATION: Fort Worth Texas 76117 (Onsite) HOURS: Mon-Fri - 8:00-5:00 pm HOURLY RATE: $18.00-$24.00/hour (depending on experience REFERRAL BONUS: $500 Qualifications TX P & C License At least 1-year recent customer service experience Job Description: Will be servicing existing customers...

  • Customer Service Representative

    7 months ago

    Fort Worth, United States U-Haul Full time

    Location: 1101 E Loop 820, Fort Worth, Texas 76120 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional...

  • Customer Service Representative

    5 months ago

    Fort Worth, United States U-Haul Full time

    Location: 2936 S Freeway, Fort Worth, Texas 76104 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional...

  • Customer Service Representative

    1 month ago

    Fort Worth, United States Flex Employee Services Full time

    TITLE: Customer Service Representative TERM: Contract to Hire LOCATION: Fort Worth Texas 76117 (Onsite)HOURS: Mon-Fri - 8:00-5:00 pm HOURLY RATE: $18.00-$24.00/hour (depending on experience REFERRAL BONUS: $500QualificationsTX P & C LicenseAt least 1-year recent customer service experience Job Description: Will be servicing existing customers via phone for...

  • Customer Service Representative

    4 months ago

    Fort Worth, United States Composites One Full time

    At Composites One our culture is founded on a clear set of Core Values that has at its core Respect, Teamwork, and Communication. Our success is largely attributed to our ability to operate as one Team, respect each other in our daily interactions, and communicate effectively while doing the one thing that is critical to our success - taking care of our...

  • Customer Service Representative Associate

    3 weeks ago

    Fort Worth, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are offering a contract employment opportunity for a Customer Service Representative Associate in the Healthcare industry, located in Fort Worth, Texas, United States. The Customer Service Representative Associate role primarily involves answering customer calls, managing tasks, and maintaining customer records in an...

  • Customer Service Representative

    3 months ago

    Fort Worth, United States Serenity Healthcare, LLC Full time

    Customer Service Representative Customer Care - Fort Worth, TX - Full Time Life can be extremely difficult to navigate, and many people suffer from depression, anxiety and other mental health challenges. At Serenity, we offer a message of hope and healing to our patients through the incredible cutting-edge technology of TMS and Ketamine. Are you patient and...

  • Customer Service Representative

    4 months ago

    Fort Worth, United States JPS Health Network Full time

    The Customer Service Representative-Patient Relations is responsible for monitoring all incoming employees, contractors, and guests entering JPS Health Network facilities. The Customer Service Representative-Patient Relations will be expected to perf Customer Service Representative, Customer Service, Relations, Patient, Representative, Retail, Education