Program Assistant of The Black Mental Health Team

4 weeks ago

Buffalo, United States BestSelf Behavioral Health Full time

Program Assistant of The Black Mental Health Team

Job Title: Program Assistant

Reports To: Program Director & Program Assistant Supervisor

FLSA Status: Non-Exempt

Notice: 2 Weeks

Grade: 3

FLSA Status: Non-Exempt

Starting Rate: $16.00 per hour

SUMMARY OF DUTIES:

This program assistant is responsible for organizing, coordinating and monitoring all non-clinical operations under the direction of the team leader; providing receptionist activities including triaging calls, coordinating communication between team and consumers; maintaining accounting and budget records for program expenditures; and operating and coordinating the management information system.

RESPONSIBILITIES:

* Filing, photocopying, answering telephones and general document creation, type letters, memos, and reports per staff request.
* Maintain staff safety log, communicate with and track staff in the field for safety purposes as per the safety protocol.
* Track and maintain flexible wrap fund accounts.
* Track purchase order requests.
* Maintain tracking of motel and vendor use by staff on behalf of clients.
* Track and maintain Medicaid account activity of consumers.
* Open new consumer charts, maintain active charts, and close out terminated consumer charts.
* Attendance and participation in daily morning clinical meetings.
* Maintain accurate auditing of client charts, both for required documentation and billing purposes.
* Work cooperatively with administrative business office to insure appropriate billing is conducted.
* Record admissions and discharges and provide a source of information for statistical reports.
* Maintain consumer charts according to agency standards including the following: set up charts for newly admitted consumers; file materials in consumer charts and files to assure current, accurate information is available; and monitor clinical charts in coordination with the team leader, to assure that they are being maintained in accordance with unit policies and procedures.
* Prepare letters to request medical records and client authorizations and maintain a log of requests and record received per HIPAA compliance regulations.
* Operate and coordinate the computer and management Information systems for the program.
* Schedule and assigned duties are subject to change based on the needs of the program and the clients we serve.

REQUIRED KNOWLEDGE AND SKILLS:

* Knowledge of the operation and use of personal computer, including Excel and Word
* Ability to organize and maintain auditing materials.
* Ability to communicate effectively with a variety of professionals.
* Must be adept at problem-solving, possess strong interpersonal skills.
* Must be able to prioritize and plan work activities as to use time efficiently.
* Must be organized, accurate, thorough and able to monitor work for quality.
* Must be dependable, able to follow instructions, respond to management direction.
* Ability to establish and maintain good working relationships with multidisciplinary team.

QUALIFICATIONS:

* High School diploma or equivalency including or supplemented by courses in typing and computer operations PLUS one year full-time paid experience performing some combination of secretarial and data entry duties

OR

* Graduation from two-year Business School with courses in typing and computer operations.
* Bi-lingual preferred, Spanish and English

I have received, reviewed and fully understand the requirements, essential functions and duties of the position described therein.

Employee Name: __________________________________________

Employee Signature: _______________________________________ Date: ________________

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