Assistant Director Case Management

1 month ago


Montgomery, United States Jackson Hosptial & Clinic Full time

* Support the Case Management Director and Utilization Review Program
* Monitors patient results, optimizing resource distribution and implementing continuing care plans to meet patients' post-discharge needs
* Utilizes chart review, electronic medical record, patient/family interviews, along with the medical group data
* Organizes plans and prioritizes caseload to optimize care coordination; prioritizes case management for individuals with higher risk factors
* Evaluates discharge planning needs on admission inspection
* Collaborates with patient/family, physicians, nurses, ancillary personnel and external agencies to develop safe, individualized, and appropriate continuing care plans
* Support Director in management a staff of 10-25 case managers and Utilization Review team members
* Support Director in Hiring, supervise and evaluate case management staff. Supervise a case management staff with diverse areas of expertise including job development;
* Work collaboratively with Intake and Outreach staff, Director of Programs to meet program goals and performance targets.
* Analyze program data and plan for program improvements;
* With support from Director of Programs, submit monthly reports with quantitative and qualitative information with support from Case management Director.
* Review/Audit of client files to ensure case management plans address identified needs, are up-to-date and that data quality is maintained;
* Ensure case management staff are regularly monitoring client activity related to achieving personal and programmatic goals, and providing corrective action revisions to case plans as needed
* Coordinate staff and scheduling and case management assignments;
* Attend program-related community, coalition and committee meetings
* Conduct or arrange for appropriate orientations, in-services, and training for program staff
* Mediate client grievances and facilitate case management/client issues
* Ensure that Case Managers continually monitor and evaluate each client's progression through their case management plan, developing corrective action revisions to the plan as needed.
* Assist clients in obtaining necessary resources to achieve case management goals;
* Actively participate in client- and program-related meetings and trainings
* Attend program-related community, coalition and committee meetings as assigned;
* Maintain client related data systems, including case notes
* Prepare case management related reports including but not limited to: outcomes, successes, etc;
* Adheres to strict boundaries and professional ethics in the care of others; Conducts crisis intervention as needed
* Other requirements or duties as assigned
* Data Analytics
* Creating and evaluating reports
* Use of data analytics software



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