Certified Nursing Assistant

4 weeks ago

Alpharetta, United States Premier Senior Living Full time

POSTION SUMMARY:

Provides direct patient care and assistance with ADLs in accordance with plan of care. Must be able to communicate with all residents, staff and visitors.

EDUCATION REQUIREMENTS:

High School Diploma or Equivalent with certification from State of employment.

EXPERIENCE REQUIREMENTS:

Certified Nursing Assistant with experience in long-term care preferred.

JOB KNOWLEDGE:

Demonstrated ability to perform basic patient care functions; knowledge of safety and infection control principles, basic medical terminology and basic computer data entry skills. Demonstrated skills in CPR techniques.

DUTIES OF POSITION:

Customer Service

* Customer Service - demonstrates the 10 standards of customer service and organizational values
* Present a professional image: Exhibits a manner that is cordial and respectful. Conservative, appropriate dress, and good personal hygiene.
* Communicate effectively: Timely, attentive, respectful, and clear communication whether verbal, written or body language. Displays control and calmness in all situations.
* Maintain privacy and confidentiality: Respecting others' rights, shares only what others need to know and in only appropriate places, not in public areas or near others without a need to know.
* Anticipate needs, demonstrate initiative, and strive to exceed expectations: Empathize with those who are in need. Seek ways to be helpful to residents, visitors, and the Premier community. Provide superior service by focusing on our customers.
* Be an ambassador for your organization: Be positive and caring as a representative of the Company.
* Be a team player: Support your fellow employees; share your time and talents; be respectful and helpful. Welcome the new member of the department/ unit.
* Know the organization: Seek information; share it with others; always be a resource. Know who is responsible for each area of the Company with whom interaction is needed.
* Assume responsibility for cleanliness: Observe all rules regarding eating. Leave all areas clean and neat. Promote safety.
* Take ownership of complaints: Listen with genuine sincerity, apologize, resolve or report complaint to someone who can resolve the complaint.
* Celebrate Success: Acknowledge your own as well as others' successes. Be proud Participate in departmental or organizational activities.



Mission and Values

* Mission and Values -
* Shows compassion for others and commitment to helping those who needs assistance.
* Follows compliance program, is sensitive to ethical and compliance issues and appropriately addresses such issues.



Quality of Work

* Quality of Work - takes ownership for work and improves work processes and results
* Uses integrity, good judgment and problem solving skills in making decisions.
* Produces high quality documentation as evidence by the following:
* Assist in direct patient care according to the needs of the individual resident per the plan of care.
* Provide personal hygiene care for assigned group of residents according plan of care.
* Provide basic nursing functions for assigned group of residents (vital signs, weights, specimen collection, etc.)
* Assist with nutritional and dietary needs of residents according to plan of care.
* Assist with admissions, transfers, discharges and expirations.
* Report significant changes to Resident Care Coordinator and/or Executive Director.
* Respond to residents' requests promptly.
* Report to person in charge when leaving work area (for breaks, errands, personal needs, etc.).
* Perform all other duties as assigned by Management.
* Takes steps necessary to produce excellent work in any task or job that is assigned.

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