Café Attendant

Basic Function

* NOTE: This is a temporary, part-time position with no benefits. Hours may vary, 10 - 17 hours per week. Hours/shifts to include mornings.

Under the direction of the Community Center Service Coordinator, perform a variety of customer service in the food service operations at the on-site Splash Café.

Essential Duties and Responsibilities

Assist in the food service operations at the Splash Café including opening and closing the café on time for daily operations.

Ensure all tasks and customer service operations are performed daily during assigned shift.

Perform food preparation in accordance with health, safety, and sanitary procedures while ensuring proper utilization and storage and safe handling of food and supplies.

Operate a variety of modern kitchen equipment such as espresso machine, coffee machine, microwave, Panini press, cash register and various other café appliances in a safe and sanitary manner.

Serve food and drinks to a diverse group of guests at the Community Center using excellent customer service practices; be friendly, approachable, and personable.

Receive monies and make change accurately and reconcile sales daily.

Maintain inventory and restock coolers, freezers, dispensers, and displays as needed; inform Community Center Services Coordinator when supplies are low and need to be ordered.

Create a friendly and welcoming environment; answer visitor's questions and provide general information about the Federal Way Community Center.

Work in cooperation with maintenance staff to maintain clean appearance of the Café and dining area by emptying trash, washing tables, sweeping and mopping floors, loading and unloading the dishwasher, cleaning equipment, etc.

Perform other duties as assigned.

Education and Experience

Must be at least 16 years of age. Previous experience in food handling (café, concession stand, or restaurant) and operating a cash drawer preferred.

Licenses and Other Requirements:

* Valid Washington State Food Worker Permit upon hire.
* Current First Aid and CPR cards are required. If hired, must obtain certification within the first 6 weeks of employment.

Knowledge and Abilities

Knowledge of:

* Principles for preparation of food products utilizing basic techniques


* Methods of assuring the cleanliness of the Café and related equipment, the dining area floor, tables, and chairs


* Excellent customer service practices


* Safe operation of modern kitchen equipment


* Safety and security procedures and policies as established by the City and in accordance with Washington State Law and the Department of Health


* Record-keeping techniques


* Correct English usage, grammar, and vocabulary


* Interpersonal skills using tact, patience and courtesy.



Ability to:

* Operate kitchen equipment in a safe and sanitary manner


* Receive monies and make change accurately


* Perform basic mathematical computations quickly and accurately


* Understand and follow state health code and maintain sanitary conditions


* Thoroughly clean café and dining area


* Greet the public in a calm and courteous manner


* Work independently with little direction


* Work under pressure and maintain a positive and professional attitude while handling multiple tasks


* Understand and follow oral and written direction


* Communicate effectively with others both orally and in writing


* Establish and maintain cooperative and effective working relationships with others


* Physical ability to perform the essential job functions


* Demonstrated ability to positively and effectively interact with diverse individuals to accomplish a common goal.