Customer Service BDC
3 weeks ago
Job Description
The Service BDC Associate is responsible for generating services appointments with customers that contact the dealership via the internet and phone calls. The Service BDC Associate delivers a premium customer experience by responding to customer inquiries in a prompt, professional, accurate and courteous manner. This highly accountable position uses lead management tools, CRM software and the internet to manage inquiry flow, update customer files, and closely track customer interest. The Service BDC associate will be trained to understand all products and services offered, will become knowledgeable of inventory as well as financing and incentive programs.
Duties and Responsibilities:
* Respond to internet inquiries with courtesy, accuracy and professionalism.
* Promptly and accurately enter all customer inquiry data into the CRM.
* Generate services appointments.
* Conduct phone surveys to assess customer preferences and quality of experience.
* Effectively utilize lead management tools.
* Compile all necessary reports, forms and other documentation on a timely basis.
* Perform other job-related duties as assigned.
* Exhibit ethical behavior, provide the highest degree of customer satisfaction and be honest in all aspects of dealing with customers.
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Customer Service BDC
3 weeks ago
Clearwater, United States Sonic Automotive Full timeThe Service BDC Associate is responsible for generating services appointments with customers that contact the dealership via the internet and phone calls. The Service BDC Associate delivers a premium customer experience by responding to customer inqu Customer Service, Associate, Appointment Setter, Water, Customer Experience, Service, Retail, Automotive
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Service BDC Associate
4 weeks ago
Clearwater, Florida, United States Sonic Automotive Full timeJob Description The Service BDC Associate is responsible for generating services appointments with customers that contact the dealership via the internet and phone calls. The Service BDC Associate delivers a premium customer experience by responding to customer inquiries in a prompt, professional, accurate and courteous manner. This highly...
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Customer Service Representative
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Customer Services Analyst
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Customer Services Analyst
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Clearwater, United States Pinellas County FL Full timeCustomer Services Analyst Classification Title: Customer Services Analyst, C20 Location: 14 South Fort Harrison Avenue, Clearwater, FL Work Schedule:Monday – Friday; 8:30 a.m. – 5:30 p.m.; some remote work after training ** ONLY PINELLAS COUNTY GOVERNMENT PERMANENT & PROBATIONARY EMPLOYEES WITHIN THE UTILITIES DEPARTMENT MAY APPLY ** ...
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Customer Service Rep
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Onsite Customer Service
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Onsite Customer Service
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Customer Service Representative
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Customer Service Technician
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Customer Service
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Licensed Customer Service Representative
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Licensed Customer Service Representative
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Clearwater, United States Community Insurance Services, Inc Full timeJob DescriptionJob DescriptionOur office is quickly growing and we need someone who we can train to fit in our office puzzle! The position offered is full time. Our Customer Service Representative needs to exceed customer service standards to current clients while also assisting prospects as they call in. 4-40 LICENSE REQUIRED Apply for the position today by...
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Service Plumber
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Clearwater, United States Prospect Promotions Full timeJob DescriptionJob DescriptionProspect Promotions is a telecommunication-based consulting sales and marketing firm. We help our client’s popular household brands maximize their profitability and increase their overall brand exposure through innovative and creative revenue capabilities.We are looking for a self-starter entry-level Customer Service...
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Bilingual Customer Service Representative
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Customer Service Representative
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