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Pharmacy Clerk-Full time Days, 69th

1 month ago

Sioux Falls, United States Lewis Drug Stores Full time

Job Title: Pharmacy Clerk

Reports to: Chief Pharmacist, Staff Pharmacist

Status: Non-Exempt

* This position is located at the 69th & Louise location. The position is full time with a schedule of Monday through Friday 10am to 6pm.

Summary

The Pharmacy Clerk's primary responsibility is patient/customer care. This position is the first point of contact for pharmacy patients and will handle all patient/customer interactions in a prompt, professional and friendly manner.

Essential Duties and Responsibilities

* Learn Lewis Drug policies and procedures and perform them daily
* Professionally manage and assist in all patient wait times, sales, returns, and complaints
* Answer phone calls promptly and in a polite manner
* Obtain and maintain pertinent information from patients so prescriptions can be filled accurately and efficiently
* Maintain the confidentiality of patients' private medical information according to the HIPAA Act
* Prepare paper work and compile medications for delivery and mail out orders
* Manage and serve drive-thru patients in an efficient manner (if applicable)
* Ability to log into a variety of software systems and use a cash register
* Stock supplies, clean work area, clean patient area, and prepare pharmacy for next day's operations
* Promote Lewis initiatives and represent Lewis in a positive manner to our patients and communities
* Perform additional duties as assigned by the Chief Pharmacist/Pharmacist

Employee Role Expectations

* Must be neat and clean in appearance
* Eagerness to help patients with a positive and friendly attitude
* Strong organizational skills, attention to detail, and ability to multi-task
* Must be a self-starter
* Willingness to take direction when needed
* Ability to maintain composure when dealing with challenging situations
* Ability and desire to learn new skills
* Work effectively as part of a team to support the entire pharmacy, as well as individually
* Able to communicate effectively, both verbally and in writing
* Learn new software systems and type (data entry) accurately and efficiently
* Dependable in attendance and job performance
* Possess the initiative to plan for and complete daily activities in coordination with other pharmacy team members

Qualifications

* High school diploma or equivalent required (or in progress)
* Ability to handle transactions accurately and responsibly
* Basic math and computer skills

Physical Requirements

* Must be able to stand for long periods of time and move quickly from one workstation to another
* Work with full range of hands, wrists, and arms (i.e. Ability to pick up and pinch small items with fingers, and seize, hold, grasp or turn objects with hands)
* Constantly positions self or moves about the pharmacy to access product and supplies from varying height levels
* Ability to lift/move items up to 40 lbs occasionally, up to 10 lbs frequently, and less than 10 lbs constantly
* Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction
* Must have depth perception, color vision (ability to identify and distinguish colors), and field of vision
* Must have ability to communicate verbally with staff and patients
* Must be able to handle multiple tasks in a fast paced setting (data entry, answering phones, waiting on patients, etc.)

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