Concessions Supervisor
1 month ago
Concessions Supervisor - Intrepid Museum - Part Time
LEGENDS
Founded in 2008, Legends is a premium experiences company with more than 1,500 full-time and 30,000 seasonal team members globally. Legends has six divisions operating worldwide - Global Planning, Global Sales, Hospitality, Global Partnerships, Global Merchandise, and Global Technology Solutions - offering clients and partners a 360-degree service solution platform to elevate their brand and execute their vision. Currently, Legends works with marquee clients across business verticals including professional sports; collegiate; attractions; entertainment; and conventions and leisure. We are the industry leaders in designing, planning, and realizing exceptional experiences in sports and entertainment.
THE VENUE
Legends is the official hospitality partner for the food service areas at the Intrepid Sea, Air & Space Museum, a premier tourism destination in the heart of New York City. The partnership includes full quick service restaurant, an outdoor seasonal kiosk serving beverage and snacks, a lighter fare concept aboard the ship serving sandwiches and flat breads along with grab and go items and weekend catering events for groups up to 300. With the opportunity of serving up to 10,000 guests 363 days a year, Legends has created a culture of fast and friendly service at the Intrepid
THE ROLE
The Concessions Supervisor position is responsible for supporting all Food and Beverage Operations as directed by the General Manager. This role's main focus will be on the successful execution of the museum's weekend catering events, maintaining the operations of the concession outlets and ensuring our team delivers world class service.
PRIMARY RESPONSIBILITIES
* Responsible for overseeing and executing the daily concessions and catering operations in the Food and Beverage outlets
* Set up and preparation of all assigned locations
* Check in food deliveries and verify with warehouse team
* Oversee and check opening and closing duties of the kitchen staff in their assigned locations
* Replenish and restock all food items and food related items as needed and directed by management
* Prepare staff assignments and prep lists
* Maintain a high level of sanitation awareness and conscientiousness.
* Assist management with monthly inventories
* Prepare food and beverage orders for management
* Prepare prep lists for team to execute for catering orders
* Ensure catering orders are prepared and delivered on time to assigned locations
* Identify needs for upcoming business levels and catering orders based on business levels
* Responsible for maintaining the cleanliness of all kitchen equipment and reporting any operating issues
* Maintain cleanliness and organization of all walk in and reach in refrigerator and freezers in compliance with local health code
* Always conduct self in a professional, safe, and efficient manner.
* Ability to follow directions precisely and consistently; maintenance of work area and proper food storage; opening and closing duties
* Track and maintain par levels in assigned locations
* Adheres to company guidelines and house rules, always exceeds guest expectations.
* Ability to expedite food in a fast-paced environment
* Oversee catering events from food preparation to event set up and execution of the event
* Lead and work to maintain the facility and all equipment to the highest standards ensuring Safety and Cleanliness
* Work as a team with fellow associates in the both the FOH and the BOH
* Ensure daily checklists are followed and completed by all concession workers.
* Assist other supervisors in other related tasks and responsibilities as necessary
QUALIFICATIONS
* Must have catering banquet experience
* Must be at least 18 years old
* Able to delegate and prioritize duties to the concessions team
* Work with a sense of urgency, manage and execute multiple orders from a KDS
* Must have excellent written and verbal communication skills and the ability to multi-task and prioritize in a deadline-oriented environment
* Strong commitment to delivering a high level of customer and client service with demonstrated initiative and leadership
* Customer service oriented with the ability to interact with all levels of management
* Must be flexible to work weekends, nights and holidays
* Must be able to work in a team environment
* High level of organization and attention to detail
* Must be able to remain calm under stressful situations
* Must be able to lift and carry up to 50 lbs.
* Must be able to make evaluations and decisions without immediate supervision
* Must be able to accept and carry out responsibility for directions
* Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and additional job specific safety training
Compensation:
$25.00/Hourly
Location: On Site. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, which may include being on a moving vessel. While performing the duties of this job, the employee is regularly required to sit, talk, hear; use hands to finger, and handle controls. The employee frequently is required to reach with hands and arms. The employee is required to stand, walk, and stoop. Specific vision abilities required by this job include close vision and the ability to adjust focus.
Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.
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