Inside Operations Staff

2 weeks ago


Louisville, United States Zip Express Courier Svc Full time

>>> This includes Dispatchers and Customer Service Reps. Dispatchers are responsible for offering on-call runs to couriers in an efficient manner and making sure route and on-call customers' needs are being met through communication with Customers and Couriers. Dispatchers must have excellent road knowledge of the city and surrounding areas. Customer Service Reps are responsible for inputting orders and new customers into the system as well as handling customer concerns and involving dispatch and the operations manager when necessary. All Inside Operations Staff will possess excellent computer skills with an emphasis on typing. Must be able to multi-task and assist with any special projects on an as needed basis. Must also possess good writing and communication skills. >>>



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