Frame Repair Supervisor
4 weeks ago
At Maui Jim, you can expect, a unique culture, a well-known brand, and the opportunity to grow with a company that has a great reputation. We offer an inclusive, collaborative and "high touch" work environment that values the members of our 'Ohana. We work hard to develop our leaders who in turn develop their team members to reach their full potential, and we are committed to building a team that focuses on solid customer service.
If you would like to be part of an amazing adventure that is Maui Jim, check our current job openings and browse the site to learn more about our culture, benefits , and our Maui Jim 'Ohana Aloha~
The overall objective of the department in which this position works is:
Resolve all issues and sunglass repair inquiries to exceed customer satisfaction. Provide professional and accurate service for sunglass products and repairs.
The major function of this position is:
To supervise, coordinate, motivate and create a department of individuals to maintain excellent repair service and 3-day turn-time in a professional friendly manner with excellent customer service as well as controlling the activities of the Repair Department.
The primary responsibilities and duties of this position are:
* To continually seek improvement in every aspect of the position and departmental functions and processes. Identify and solve problems, recommend, and implement process improvements.
* Track and monitor daily repair production. Analyze and prepare reports to monitor productivity. Provide appropriate feedback to Repairs Manager and employees.
* Implement and manage a quality control spot check program with department team leads on completed work. Provide constructive feedback and training to department team leads, as needed.
* Coordinate and organize staffing schedule for Repair Department.
* Assist with the training of employees on department standards, repair process and procedures.
* Resolve supervisor-level customer complaints, calls, and inquiries.
* Serve as go-to person for Repair Tech Leads and inquiries and questions. Serve as referral resource for customer service calls including problem resolution.
* Track and monitor the attendance of the Repair Dept. staff including vacations, over-time, and absences. Verify attendance is accurately documented.
* Compose and deliver employee performance reviews.
* Monitor tracking of lost or missing departmental repairs through the Internet and computer system.
OTHER RESPONSIBILITIES
* Develop and work with department leads in providing support and training for their teams to evaluate sunglass repair performance and follow-up with new and existing repair technicians for all on-going and new product training needs.
* Perform other work-related tasks as requested or required.
Hours: Monday - Friday, 6:30 AM - 3:00 PM
Desired Qualifications
As a guide, indicated below is the preferred education and experience for this position:
* Minimum 2 years supervisory experience.
* 2 years hands-on frames repair experience.
* High school graduate, 2 years college.
In lieu of education, the following equivalent experience is preferred:
* Extensive training in frames repair.
* Two years minimum supervisory experience.
Listed below are the particular skills preferred for this position:
* Ability to lead a team
* Outstanding Customer Service Skills
* Ability to work independently
* Dependable, responsible, high integrity
* Excellent verbal and written communication skills
* Microcomputer experience, including Micro Soft Excel and Word
* Strong business and organizational skills
* Software Experience
* Ability to evaluate and repair sunglasses
Work Shift:
1st Shift (United States of America)
Special Language Requirement (If Applicable):
-
Frame Repair Supervisor
4 weeks ago
Peoria, United States Maui Jim Full timeTo supervise, coordinate, motivate and create a department of individuals to maintain excellent repair service and 3-day turn-time in a professional friendly manner with excellent customer service as well as controlling the activities of the Repair D Repair, Supervisor, Customer Service, Manufacturing, Skilled Trades, Training
-
Frame Repair Supervisor
20 hours ago
Peoria, United States Maui Jim Full timeTo supervise, coordinate, motivate and create a department of individuals to maintain excellent repair service and 3-day turn-time in a professional friendly manner with excellent customer service as well as controlling the activities of the Repair D Repair, Supervisor, Customer Service, Manufacturing, Skilled Trades, Training
-
Frame Repair Technician
2 weeks ago
Peoria, United States Maui Jim Full timeDaily repair of returned sunglasses. The primary responsibilities and essential duties of this position are:Complete daily repair and adjustments of returned sunglasses. Receive, inspect, and analyze returned product to determine which goods meet w Repair Technician, Technician, Repair, Customer Service, Manufacturing, Social Services
-
Construction Supervisor
2 weeks ago
Peoria, United States American Water Full timeConstruction Supervisor Posted Date: Apr 25, 2024 Location: Peoria, IL, US, 61615 Company: American Water Works Company Inc Share Our Purpose. Be Yourself. Feel Valued. People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with...
-
Optician
1 week ago
Peoria, United States AEG Vision Full time18431 N. 91st Avenue Suite 1, Peoria, Arizona 85382 Opticians are responsible for selling eyewear and eyewear accessories to patients. They ensure patients are fitted with the right-size frames that fit their needs and lifestyle and dispense lenses with correct prescription and measurements. Opticians are at the heart of our business. Their technical and...
-
Optician
1 week ago
Peoria, United States AEG Vision Full time18431 N. 91st Avenue Suite 1, Peoria, Arizona 85382Eye Tech Eyes Opticians are responsible for selling eyewear and eyewear accessories to patients. They ensure patients are fitted with the right-size frames that fit their needs and lifestyle and dispense lenses with correct prescription and measurements. Opticians are at the heart of our business. Their...
-
Optician
24 hours ago
Peoria, United States AEG Vision Full time18431 N. 91st Avenue Suite 1, Peoria, Arizona 85382Eye Tech Eyes Opticians are responsible for selling eyewear and eyewear accessories to patients. They ensure patients are fitted with the right-size frames that fit their needs and lifestyle and dispense lenses with correct prescription and measurements. Opticians are at the heart of our business. Their...
-
Optician
1 day ago
Peoria, United States AEG Vision Full time18431 N. 91st Avenue Suite 1, Peoria, Arizona 85382 Opticians are responsible for selling eyewear and eyewear accessories to patients. They ensure patients are fitted with the right-size frames that fit their needs and lifestyle and dispense lenses with correct prescription and measurements. Opticians are at the heart of our business. Their technical and...
-
Licensed Optician
1 week ago
Peoria, United States AEG Vision Full time18431 N. 91st Avenue Suite 1, Peoria, Arizona 85382Eye Tech Eyes Licensed Opticians are responsible for selling & dispensing eyewear and eyewear accessories to patients. They ensure patients are fitted with the right-size frames that fit their needs and lifestyle and dispense lenses with correct prescription and measurements. Licensed Opticians are at the...
-
Licensed Optician
1 day ago
Peoria, United States AEG Vision Full time18431 N. 91st Avenue Suite 1, Peoria, Arizona 85382Eye Tech Eyes Licensed Opticians are responsible for selling & dispensing eyewear and eyewear accessories to patients. They ensure patients are fitted with the right-size frames that fit their needs and lifestyle and dispense lenses with correct prescription and measurements. Licensed Opticians are at the...
-
Nursing Supervisor
1 month ago
Peoria, United States Reunion Rehabilitation Hospital Peoria Full time**Position Summary**: Supervises nursing staff, assesses patients needs and provides nursing care for patients. Plans and organizes training for unit staff members, and participates in guidance and educational programs. **Pay**:Rate of pay is based on years of experience and qualifications. **Minimum Qualifications**: - Current state licensure as an...
-
Licensed Optician
2 weeks ago
Peoria, United States AEG Full timeAbout the JobLicensed Opticians are responsible for selling dispensing eyewear and eyewear accessories to patients. They ensure patients are fitted with the right-size frames that fit their needs and lifestyle and dispense lenses with correct prescription and measurements. Licensed Opticians are at the heart of our business. Their technical and customer...
-
Senior Operations Supervisor
1 week ago
Peoria, United States American Water Full time*Share Our Purpose. Be Yourself. Feel Valued.* People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for...
-
Senior Operations Supervisor
1 week ago
Peoria, United States American Water Full time*Share Our Purpose. Be Yourself. Feel Valued.* People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for...
-
Residential Glazier Tech
1 month ago
Peoria, United States Demers Glass, LLC. Full timeJob DescriptionJob DescriptionDemers Glass, LLC is currently looking for residential glazing technicians. Experienced preferred.Full time positions - open immediately.Duties will include but not limited to,Residential window repairs, replacements and new construction.Framed and frameless shower doors.Heavy glass shower doors.Mirrors.New screens and...
-
Auto Body Technician
1 week ago
Peoria, Illinois, United States The Boyd Group Full timeCompany: Gerber Collision & GlassWELCOME TO GERBER COLLISION & GLASS Our Team Members Drive Us Gerber Collision & Glass is one of the largest collision repair companies in North America. With $2+ billion in sales, over 800 locations and growing, our 10,000+ team members across the United States and Canada are passionate about delivering our goal to WOW Every...
-
Auto Body Technician
2 days ago
Peoria, Illinois, United States The Boyd Group Full timeCompany: Gerber Collision & GlassWELCOME TO GERBER COLLISION & GLASS Our Team Members Drive Us Gerber Collision & Glass is one of the largest collision repair companies in North America. With $2+ billion in sales, over 800 locations and growing, our 10,000+ team members across the United States and Canada are passionate about delivering our goal to WOW Every...
-
Automotive Lot Attendant
2 weeks ago
Peoria, United States LIBERTY GMC Full time**Automotive Lot Attendant Full-Time Positions** Liberty GMC is looking to recruit energetic Lot Attendants to maintain our dealership’s vehicle inventory and lot. The Lot Attendant position will assist in receiving new shipment of vehicles, along with move and arrange vehicles to optimize space. You will ensure new and used vehicles are parked in...
-
Auto Body Technician
1 week ago
Peoria, United States The Boyd Group Full timeCompany: Gerber Collision & GlassWELCOME TO GERBER COLLISION & GLASS Our Team Members Drive Us! Gerber Collision & Glass is one of the largest collision repair companies in North America. With $2+ billion in sales, over 800 locations and growing, our 10,000+ team members across the United States and Canada are passionate about delivering our goal to WOW...
-
Auto Body Technician
2 days ago
Peoria, United States The Boyd Group Full timeCompany: Gerber Collision & GlassWELCOME TO GERBER COLLISION & GLASS Our Team Members Drive Us! Gerber Collision & Glass is one of the largest collision repair companies in North America. With $2+ billion in sales, over 800 locations and growing, our 10,000+ team members across the United States and Canada are passionate about delivering our goal to WOW...