Member Experience Specialist
1 week ago
HealthFitness, a Trustmark company, is a proven leader in providing fitness solutions that engage and connect people both on-site and online, to create a strong community of health. Our work focuses on creating meaningful connections with each of our participants to help them move forward. We foster each individual's journey by creating communities of health within the organizations we serve - so that everyone is supported. As an employee of HealthFitness you will enjoy a variety of health and financial benefits and receive competitive pay. We provide personal and professional support, training and development and flexible employment opportunities.
Walmart Family Whole Health & Fitness, managed by HealthFitness, is looking for a full-time Membership Sales Representative to join our team in Bentonville, AR. In this role you will drive new membership sales and membership retention through excellent customer service, relationship building and continued process improvement. The ideal candidate is self-driven, well-organized and possesses excellent communication skills.
Schedule: 32 hours per week, Monday- 8am-5pm, Tuesday-Thurs. 11am-8pm
Responsible for driving new membership sales and retention through excellent customer service, relationship building and continued process improvement.
Key Accountabilities
+ Provide exceptional customer service to prospective and existing members via face-to-face service, phone, text, and email communication.
+ Meet and exceed sales goals as set by the Membership Sales Director and General Manager.
+ Participate in monthly team sales calls to share best practices, improve processes, and develop sales skills.
+ Conduct tours of the facility and assist members with account changes and requests.
+ Other duties as assigned.
Minimum Requirements
+ A passion for helping people live healthier lives.
+ Ability to be a team player and work well with others.
+ High School Diploma or GED.
+ Ability to navigate electronic onboarding and timecard systems required.
+ Basic computer skills (word, excel, etc.).
+ Sales experience is a plus, but not required.
+ CPR/AED certification from American Heart Association, American Red Cross or American Safety & Health Institute required within 60 days of hire.
+ Applicants must meet hiring requirements including but not limited to pre-employment drug test.
Compensation: $15.00-$16.00 per hour. Pay is dependent on experience and qualifications.
Brand: HealthFitness
Come join HealthFitness Join a team that will not only utilize your current skills but will enhance them as well. We offer a comprehensive benefit package that includes Medical/Dental/Vision plans including HSA, PPO and FSA options, retirement/401(k) with employer matching program, fitness and wellness programs incentivized with medical plan discounts, certification reimbursement program, tuition reimbursement, paid new parent leave, paid Holidays and PTO (starting at 3 weeks for full-time associates), volunteer paid time off and much more.
HealthFitness is committed to leveraging the talent of a diverse workforce to create great opportunities for our people and our business. EOE/AA. Race/Color/Gender/Sexual Orientation/Gender Identity/Religion/National Origin/Age/Disability/Veteran
For the fourth consecutive year we were selected as a **Top Workplace by the Chicago Tribune** . The award is based exclusively on Trustmark associate responses to an anonymous survey. The survey measured 15 key drivers of engaged cultures that are critical to the success of an organization.
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Member Experience Specialist
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Bentonville, United States Health Fitness Corporation Full timeProvide exceptional customer service to prospective and existing members via face-to-face service, phone, text, and email communication. Meet and exceed sales goals as set by the Membership Sales Director and General Manager. Participate in monthly t Specialist, Experience, Instructor, Business Services, Sales
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