Service Advisor

2 weeks ago

Glenview, United States Fields Auto Group Full time

Experience Service Advisor

As a Service Advisor, you will own our customer's experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service. From greeting vehicle owners on the drive line to explaining the repair process, our Service Advisors are true professionals who enjoy helping others. We welcome individuals who are new to the automotive industry but with previous roles in customer service, retail sales, restaurant industry or hospitality.

FIELDS AUTO GROUP

Fields Auto Group believes that employees are our greatest asset. As such, we treat all team members with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training, but also rewarding outstanding effort.

What We Offer

* Medical
* Dental
* Vision
* Short and Long Term Disability
* Paid Basic Life Insurance
* 401(k) Plan
* Personal Time Off available after only 90 days from hire date
* Growth opportunities
* Paid Training
* Employee vehicle purchase plans
* Family owned and operated
* Health and wellness
* Discounts on products and services

Responsibilities

* Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
* Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
* Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
* Insures that the daily inventory of technicians' time is consistently sold to service customers.
* Distribute work between technicians efficiently

Qualifications

* Organized and friendly personality
* Demonstrated ability to manage others
* Time management skills
* Fantastic communication skills with your customers
* Professional, well-groomed personal appearance.
* Acceptable motor vehicle driving record according to dealership guidelines
* Willing to submit to a pre-employment background check

  • Express Service Advisor

    2 weeks ago

    Glenview, United States Fields Auto Group Full time

    Service Advisor As a Service Advisor, you will own our customer's experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service. From greeting vehicle owners on the drive line to explaining the repair process, our Service...

  • Service Advisor

    6 days ago

    Glenview, United States Crash Champions Full time

    Job DescriptionJob Descriptionb"Champions Do MoreAt Crash Champions, We Believe the Difference is Trust. Crash Champions is the one of the fastest growing and most exciting brands in the collision repair industry. The company is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S., serving customers and...

  • Entry Level and Experienced Technicians

    1 month ago

    Glenview, United States FIELDS CHRYSLER JEEP DODGE RAM (GLENVIEW) Full time

    Job DescriptionJob DescriptionWhat We’re Looking ForFields Chrysler Jeep Dodge in Glenview is looking for both Entry Level & Experienced Technicians to join our team. Come and see what we have to offer. About UsFIELDS AUTO GROUPFields Auto Group believes that employees are our greatest asset. As such, we treat all team members with respect and...

  • Territory Manager-Southwest US

    1 week ago

    Glenview, Illinois, United States ITW Full time

    Job Description PNA Construction Technologies is seeking a Territory Manager (TM) to develop and implement territory plans within the Southwest United States market. The TM will develop and implement a regional strategy designed to meet revenue and profitability targets and aligned to national initiatives. The TM will act as a trusted advisor to with...