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Telephone Operator

4 months ago

Syosset, United States Northwell Health Full time

Job Description PT 15 hrs 4p-12a

Answers and routes calls received by the Hospital's main telephone number. Operates the PBX telephone console. Performs miscellaneous clerical duties.

Job Responsibility

* * Answers and routes calls received by the main Hospital telephone number.
* * Provides patient room and visiting hours information assistance to callers.
* * Pages authorized personnel overhead and/or on paging system.
* * Monitors all emergency alarms and dispatches appropriate response teams.
* * Maintains appropriate logs and records.
* * Provides access to telephonic interpreter services for callers with limited English proficiency
* Performs related duties, as required.
* ADA Essential Functions

Job Qualification

* High School Diploma or equivalent, required.
* Ability to work additional shifts, as needed.
* Gracious manners, pleasant speaking voice, calm demeanor and the ability to work under stress.
* Additional Salary Detail

The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).