Resident Services Support Staff
3 weeks ago
Seeking Supportive and Flexible Individuals for our Day & Swing Shift positions Full time and part time Resident Service Support shifts available at our BRAND-NEW Shoreline PSH Building. Join a compassionate, dedicated team of 24/7 staff in Catholic Community Services’ Permanent Supportive Housing programs.
Part-time position at $21.53/hr.
Job Summary
Resident Services Support Staff create a warm, welcoming environment of residents living in Catholic Community Services’ Permanent Supportive Housing. These housing programs serve formerly homeless single adults with disabilities. The RSS position offers an exciting opportunity to employ best practices in service to a community of individuals who society often ignores and neglects.
Shift Availability
Day Shift:
Saturday - Sunday 8am - 4pm; 16 hours - 3 positions
Swing Shift:
Saturday - Sunday 4pm - 12am; 16 hours - 3 positions
- Oversee the wellbeing of the residents and the building.
- Monitor the community milieu and resident floors via security system and/or regular building walkthroughs.
- Perform crisis intervention (room lockouts, medical emergencies, resident conflicts).
- Log activities in electronic communication system.
- Responsible for completing checklist of RSS duties.
Job Conditions
This position requires the employee to work in an environment where there may be exposure to blood, bodily fluids, and other potentially infectious material. Other exposures could include cleaning supplies, bedbugs, chemicals involved in pest control, paint and other materials used in building maintenance, building temperature fluctuations, dust, noise, and odors. Working conditions include interruptions, crisis response, and regular interactions with individuals who are dealing with issues of chemical dependency and/or mental illness, or are experiencing anger or frustration.
- Six months of customer-centered work experience.
- Work history that demonstrates reliability and dependability.
- Ability to communicate effectively in spoken and written English with staff and residents.
- Willingness to learn crisis intervention and de-escalation skills.
- Support and uphold the mission, beliefs and values of Catholic Community Services and Catholic Housing Services.
- Demonstrate the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in multi-cultural situations.
- Applicant must successfully pass required background clearances prior to an offer of employment.
Note to Internal Candidates: HR reviews internal compensation and determines any increase based on their experience and also agency internal equity factors.
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