Guest Experience Expert

3 weeks ago

Kissimmee, United States Marriott International Full time

Additional Information Pay: $18.00/hr, Flex Position Front Desk and Call Center Agent, Great Benefits

Job Number 23216533

Job Category Rooms & Guest Services Operations

Location Gaylord Palms Resort & Convention Center, 6000 W. Osceola Parkway, Kissimmee, Florida, United States VIEW ON MAP

Schedule Full-Time

Located Remotely? N

Relocation? N

Position Type Non-Management

POSITION SUMMARY

Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Why have less when you can have MORE - all under one roof? Rooted in our expertise and leadership in meetings and experiences, Gaylord Hotels intentionally deliver environments, services and programming that bring people together in an extraordinary way. The heart of our brand are STARs, who are creative, entrepreneurial and dedicated to providing thoughtful, big-hearted service to guests. At Gaylord, we provide STARs with opportunities well beyond that of a traditional hotel-offering you endless career opportunities, the extras, and MORE. In joining Gaylord, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

  • Guest Experience Expert

    2 weeks ago

    Kissimmee, United States Marriott International, Inc Full time

    **Additional Information** Front Desk, Part Time (Tuesday, Thursday, Sunday Availability), Pay: $18.00/hour **Job Number** 24089316 **Job Category** Rooms & Guest Services Operations **Location** Gaylord Palms Resort & Convention Center, 6000 W. Osceola Parkway, Kissimmee, Florida, United States VIEW ON MAP **Schedule** Part-Time **Located Remotely?**...

  • Guest Experience Expert

    1 week ago

    Kissimmee, United States Gaylord Palms Resort & Convention Center Full time

    Additional Information Front Desk, Part Time (Tuesday, Thursday, Sunday Availability), Pay: $18.00/hourJob Number 24089316Job Category Rooms & Guest Services OperationsLocation Gaylord Palms Resort & Convention Center, 6000 W. Osceola Parkway, Kissimmee, Florida, United States VIEW ON MAPSchedule Part-TimeLocated Remotely? NRelocation? NPosition Type...

  • Guest Experience Expert

    1 week ago

    Kissimmee, United States Gaylord Palms Resort & Convention Center Full time

    Additional Information Front Desk, Pay: $18.00/hour, Great Benefits!Job Number 24089314Job Category Rooms & Guest Services OperationsLocation Gaylord Palms Resort & Convention Center, 6000 W. Osceola Parkway, Kissimmee, Florida, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryOur jobs...

  • Guest Experience Expert

    2 weeks ago

    Kissimmee, United States Gaylord Palms Resort & Convention Center Full time

    Additional Information Front Desk, Pay: $18.00/hour, Great BenefitsJob Number Job Category Rooms & Guest Services OperationsLocation Gaylord Palms Resort & Convention Center, 6000 W. Osceola Parkway, Kissimmee, Florida, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryOur jobs aren't just...

  • Guest Experience Expert

    2 weeks ago

    Kissimmee, United States Gaylord Palms Resort & Convention Center Full time

    Additional Information Front Desk, Part Time (Tuesday, Thursday, Sunday Availability), Pay: $18.00/hourJob Number Job Category Rooms & Guest Services OperationsLocation Gaylord Palms Resort & Convention Center, 6000 W. Osceola Parkway, Kissimmee, Florida, United States VIEW ON MAPSchedule Part-TimeLocated Remotely? NRelocation? NPosition Type...

  • Guest Experience Expert

    1 week ago

    Kissimmee, United States Marriott International Inc Full time

    Additional Information Front Desk, Part Time (Tuesday, Thursday, Sunday Availability), Pay: $18.00/hour Job Number 24089316 Job Category Rooms & Guest Services Operations Location Gaylord Palms Resort & Convention Center, 6000 W. Osceola Parkway, Kissimmee, Florida, United States VIEW ON MAP Schedule Part-Time Located Remotely? N Relocation? N Position Type...

  • Guest Experience Expert>

    1 week ago

    Kissimmee, United States Marriott Full time

    Marriott Hotels - 6000 W. Osceola Parkway [Guest Service] It's time to explore new opportunities - and with more than 6,000 properties globally - Marriott has opportunities abound! Marriott gets to know thousands of people every day, but they want to know you. They are offering the opportunity to elevate your day-to-day to an adventure, a journey to...

  • Guest Environment Expert

    3 weeks ago

    Kissimmee, United States Marriott International Full time

    Additional Information Pay: $21.00/hourGreat Benefits! Job Number 23215058 Job Category Housekeeping & Laundry Location Gaylord Palms Resort & Convention Center, 6000 W. Osceola Parkway, Kissimmee, Florida, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren't...

  • Front Desk Agent- Encantada

    3 days ago

    Kissimmee, United States Guest Services Full time

    GREAT PEOPLE | GREAT BENEFITS | JOIN OUR ALL-STAR TEAM! Front Desk Agent - $15.00/hour Encantada, managed by Guest Services, is now hiring Front Desk Agents to assist with hotel operations. Candidates musthave experience in the hospitality industry as well as be highly customerservice oriented. This position pays $15.00/hour. Hours of operation for Front...

  • Housekeeper- Encantada

    1 week ago

    Kissimmee, United States Guest Services Full time

    GREAT PEOPLE | GREAT BENEFITS | JOIN OUR ALL-STAR TEAM! Housekeeper- $15.00/hour Encantada, managed by Guest Services, is now hiring Housekeepers to assist with hotel operations. Candidates must have experience in the hospitality industry as well as be highly customer service oriented. This position pays $15.00/hour. Guest Services, Inc. offers competitive...

  • Maintenance Specialist

    1 week ago

    Kissimmee, United States Guest Services, Inc. Full time

    GREAT PEOPLE | GREAT BENEFITS | JOIN OUR ALL-STAR TEAM! Maintenance Specialist - $18.00/hour Encantada, managed by Guest Services, is now hiring Maintenance Specialist to assist with regular maintenance in compliance with safety standards and basic repair tasks. Candidate must have experience in general repair and preventative maintenance. Pay:...

  • Guest Services

    1 week ago

    Kissimmee, United States Holiday Inn Club Vacations Full time

    At Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring and creativity to help us become the most loved brand in family travel. We're committed to growing our people, memberships, resorts and guest love. That's why we need individuals who are passionate in life and bring those qualities to...

  • Maintenance Supervisor

    6 days ago

    Kissimmee, United States Guest Services, Inc. Full time

    **Maintenance Supervisor - $19.00+/hour** This position pays $19.00 - $23.00/hour. Guest Services, Inc. offers competitive pay and amazing benefits such as medical, dental, vision, a 401K savings plan, paid time off, employee discounts at recreational and lodging facilities nationwide, and more! **JOB SUMMARY** The Maintenance Supervisor will lead a...

  • Guest Service Attendant

    4 weeks ago

    Kissimmee, United States Troon Golf, L.L.C. Full time

    Mystic Dunes Golf Club is excited to announce the exceptional career opportunity of Guest Services Attendant. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service for our guests. Key Responsibilities of the Guest Services Attendant: * Assists with the overall upkeep of Great Shots.. * Provides...

  • Guest Service Associate

    7 days ago

    Kissimmee, United States RaceTrac Inc. Full time

    As a RaceTrac Store Associate, you will provide prompt, efficient, and courteous guest service, follow company policies and procedures, and sell merchandise while delivering on RaceTrac’s mission of making people’s lives simpler and more enjoyable. - Weekly Pay - Great Benefits - Must be 18 years old - Shifts Available: Full-Time First & Second Shift...

  • Guest Service Associate

    6 days ago

    Kissimmee, United States RaceTrac Inc. Full time

    As a RaceTrac Store Associate, you will provide prompt, efficient, and courteous guest service, follow company policies and procedures, and sell merchandise while delivering on RaceTrac’s mission of making people’s lives simpler and more enjoyable. - Weekly Pay - Great Benefits - Must be 18 years old - Shifts Available: Full-Time First & Second Shift...

  • Guest Services Supervisor

    1 week ago

    Kissimmee, United States MHC Equity Lifestyle Properties Full time

    With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! ELS is hiring for the position of Guest Services Supervisor in Kissimmee, Florida. JOB SUMMARY This position is responsible for assisting in the day-to-day operation of the Resort. These duties include, but are not...

  • Guest Services Manager- Overnight

    1 week ago

    Kissimmee, United States Holiday Inn Club Vacations Full time

    At Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring and creativity to help us become the most loved brand in family travel. We're committed to growing our people, memberships, resorts and guest love. That's why we need individuals who are passionate in life and bring those qualities to...

  • Guest Services Manager- Overnight

    7 days ago

    Kissimmee, United States Holiday Inn Club Vacations Full time

    Job DescriptionJob DescriptionAt Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring and creativity to help us become the most loved brand in family travel. We’re committed to growing our people, memberships, resorts and guest love. That’s why we need individuals who are passionate in...

  • Shop/Guest Service Attendant

    4 weeks ago

    Kissimmee, United States Troon Golf, L.L.C. Full time

    The Shop Attendant will offer friendly and expedient service to the property's guests and assist the professional staff in shop operations, merchandise sales and other golf-related activities. Qualifications, Experience and Skill Requirements: * Must have a friendly and positive personality * Must have strong communication and interpersonal skills *...